The Intelligent Platform Turns Business Better！

About 800 words, the reading time is expected to be about 4 mins~

Shipowners often have this kind of distress: the port where the ship is going to dock can't enter smoothly because of the ship type, thus they need to find a nearby port suitable for ship type docking to enter and unload, but the shipowner is not familiar with the nearby port and can't find a suitable agent in a short time. The shipowner's distress has also caused irreparable losses.

The appearance of the ship service platform has greatly reduced the frequency of this problem. The high coverage port service has gathered many agents, which can quickly match the needs of shipowners. It can be said that with the support of the platform, various businesses on the traditional shipping chain can be completed more efficiently. Then, what are the advantages of platform-based shipping services compared with traditional shipping agency services?

Consultation: Specialized customer service.

Due to the global nature of the shipping industry, pre-business consultation is essential. However, in the traditional business, before the formal inquiry and entrustment, even if the shipowner consults with the local shipping agent, he can't get a positive answer from the shipping agent. Therefore, the shipowner must place an order, entrust, inquiry and complete the business by the same shipping agent, which is likely to cause losses because the shipowner doesn't understand the various costs of the ship's berthing. On the shipping service management platform, it is different. No matter whether you place an order or not, whether you have cooperated or not, there will be specialized customer service to answer your inquiries and provide all-round services.

?Inquiry: Intelligent matching services

Mail has always been a common way of communication in the shipping industry and has been used to this day, but the communication efficiency of mail is low and the losses caused by mail fraud are countless. A business often needs repeated email communication to complete, which is inefficient. Through the shipping service management platform, shipowners can issue inquiries with one click, and the platform matches and collects suitable local agency information for shipowners to choose. You can also hand over the business to the intelligent "voyage manager" on the platform, so that he can help the shipowner match the appropriate shipping agent, which greatly saves the shipowner's time.

Service: Provide Visualization Process

Under the traditional mode, once the shipowner entrusts the business, he is almost ignorant of the business process, even if he asks by mail, there will be the problem of information lag. Through the shipping service management platform, the whole business process will be carried out and completed online, and the shipowner can always pay attention to the progress of the service through the platform. At the same time, the data of each business stage will be stored in the platform to facilitate the subsequent settlement business operation.

Settlement: Platform links to improve the settlement safety.

Under the traditional mode, the shipowner and the agent directly settle accounts, and there may be problems in the intermediate links or even unclear bill fees. If the third-party platform assists the shipowner and the agent in settlement, the platform will become a link between them, and the data in the business process can be used to check the final bill, which greatly improves the efficiency and safety factor of settlement.

E-PORTS platform supports business completion better.

In the Internet era, shipping companies also hope to use the latest technology to improve their efficiency. The appearance and immediate update of E-PORTS service platform caters to the needs of many shipping companies, and the service coverage of global ports has more satisfied the completion of ships' business in various ports. In the future, E-PORTS platform will continue to strengthen professional services and update the latest technologies, so that more shipping companies can enjoy new technologies in the shortest time and enjoy the efficiency and convenience brought by the Internet.