InsurTech weekly 462 ?? From features to value proposition
Florian Graillot
Investor @ astorya.vc (insurance & emerging risks ; Seed ; Europe)
Hi All,
First of all, let me welcome those who joined us recently.
This week, Lemonade shared that over 30% of all its customer care inbound emails are managed with AI (learn more).
Below, you'll find the three most engaging articles from this week. They are about insurance & risks innovation, FinTech comparables and tech trends worth a look.
-Thanks for your support-
On July 10th at 9.30am CEST, astoryaVC will host its bi-yearly online conference on the state of Insurance Innovation & Technology across Europe. Based on an analysis of all deals announced in this sector during the first half of the year, the conference will outline how the VC landscape has evolved, highlight major InsurTech trends, and pinpoint the key challenges the insurance industry still needs to address.
-InsurTech weekly-
1?? From insurance products-first to customer-centricity
Insurers spent years developing a deep understanding of each risk type and creating precise business models to optimize their earnings, including operating models for each line of business. Unfortunately, this model is not conducive to serving today’s customers, who desire the seamless, digital-based service they experience in their other transactions. In this Viewpoint, we outline the best way for insurers to shift from a traditional model to a customer-centric one.
2?? The state of Vertical SaaS in Europe
Point Nine has invested in Vertical SaaS businesses globally for over 12 years, with its initial investment in Vancouver-based Clio. Fast forward to today, it wanted to take a step back on the level of maturity of the Vertical SaaS ecosystem in Europe. For that, it partnered with Alex at Overlooked and collaborated on building a database of Vertical SaaS companies on the continent to derive a few stats and learnings.
领英推荐
3?? The benefits of leveling up automation with Generative AI
Bain’s latest survey of 893 automation executives worldwide finds that companies that invested most heavily in automation outperform laggards in savings achieved and adoption of new, more disruptive technologies, including generative AI. Broader investment enables them to transform their businesses quickly. (We define leaders as companies investing at least 20% of their IT budget in automation in the past two years, and this elite group achieved an average 22% in cost savings. Laggards are companies investing less than 5% of the IT budget in automation, and these firms achieved just under 8% in savings on average.)
< Read last?week?release I
-My latest podcast (for French ???? speakers)-
I share views on the word 'InsurTech' as investments are down in that space and it's tempting to conclude it has failed. On the other hand, I highlight the huge diversity of business model this single word covers, in order to anticipate what might happen next in insurance innovation.
>> Listen to it on Podcast platforms or on Youtube.
Listen to previous episodes:
?? Archives of?InsurTech?Weekly
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