Insurance Insights
Insurance Insights #6

Insurance Insights

I'm Saraya Cussons, Associate Director at 360 Search, and I'm delighted to welcome you to my weekly Insurance Recruitment newsletter. Each week, I'll be your guide through the ever-evolving landscape of the insurance sector.

Here, you'll discover the latest industry articles, get an inside look at our top job opportunities, meet outstanding candidates, and explore exciting initiatives brought to you by 360 Search.

What's going on in the UK Insurance Sector?

Insurance Times are running their annual Five Star Broker Service Survey (BSS), this survey has been pivotal in enhancing insurer services, with your feedback directly influencing the improvement of products and services provided to brokers.

Both personal and commercial lines surveys are open now. Your participation not only contributes to industry excellence but also grants you a complimentary executive summary of the survey results, a benefit usually reserved for subscribers paying over £600 annually.

Plus, each survey you complete enters you into a draw for a chance to win £250 John Lewis vouchers. The surveys are brief, taking only 5-10 minutes, and are entirely anonymous.

My Top Insurance?Candidate of the Week

Operations Manager – Leeds/London | Seeking: £65K + Competitive Benefits

My standout candidate this week is an Operations Manager, ideally suited for hybrid/remote opportunities. With a 20-year career in claims management that spans insurance companies, loss adjusters, and the Lloyds of London market, this candidate brings a wealth of expertise and a proven track record.

Professional Highlights:

  • Diverse Experience: Extensive background across various facets of the insurance industry, including hands-on claims handling and strategic operations management.
  • Expertise in Lloyds Market: Over the last six years, the candidate has specialised in operations within the Lloyds syndicate, ensuring strict adherence to FCA and PRA regulations and compliance.
  • Strategic Leadership: Skilled in strategic planning, annual business planning, team performance management, and data/MI analysis. This candidate has also led a variety of projects, showcasing their versatility and ability to deliver results.
  • Operational Excellence: Their operational role involved significant responsibility in steering teams and processes towards achieving strategic goals, demonstrating both leadership and technical prowess.

With their combination of experience, strategic insight, and operational expertise, my candidate is ready to make a substantial impact in their next role.

My Top Insurance Job of the Week

Commercial Property Claims Handlers | Salaries up to £40K

This week I'm looking for an experienced Commercial Property Claims Handlers, who are adept at managing complex claims in a fast-paced environment. This role offers competitive salaries and flexible hybrid work arrangements.

Locations Available:

  • Leeds (Hybrid)
  • Manchester (Hybrid)
  • Greater Manchester (Hybrid)
  • Birmingham (Hybrid)
  • Remote (UK)

Key Responsibilities:

  • Efficiently handle commercial property claims, ensuring a high level of service and accuracy.
  • Collaborate with various stakeholders to evaluate, negotiate, and resolve claims.
  • Stay updated on industry trends, policies, and regulatory changes to ensure compliance and best practices.

What We're Looking For:

  • Proven experience in handling commercial property claims.
  • Strong analytical, negotiation, and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Experience with insurers is essential for these roles.

This is a fantastic opportunity for individuals who excel in a dynamic work environment and are looking to further their careers in commercial property claims handling. If you have the experience we're looking for and are ready for a new challenge, we'd love to hear from you.

CEO Corner

If you haven't already, check out the latest episode of CEO Corner, In this episode, Joanie Hughes, CEO of FNZ discusses the challenges of moving from colleague to CEO and what it takes to continuously strive for more.

In early 2022, Joanie received some life-changing news regarding her health. She had cancer. Joanie discusses the impact this new reality had on her mental health, family, and career. Joanie inspires us about the impact of a positive and strong mindset in the face of adversity, not even cancer was going to stop Joanie from reaching her goals.

It was only 6 months ago that Joanie received her cancer-free diagnosis. Having gone through such a life-changing experience, Joanie will share with us, some valuable and learned perspectives on life and career.

Listen to the full episode here

Joanie Hughes, CEO Corner

Whether you're a candidate seeking their next career move or a company in search of the best talent in the insurance industry, I'm here to connect and assist you. Please reach out via LinkedIn or email me direct: [email protected]


??Absolutely thrilling update! As Oprah Winfrey once said, “Doing the best in this moment puts you in the best place for the next moment.” Seize these opportunities to truly shine in your insurance career! ?? #careerdevelopment #opportunityawaits

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