Instinct. Intuition. Gut feeling.

Instinct. Intuition. Gut feeling.

In a world that constantly keeps talking, keeps shouting, keeps writing and never stops sharing, we are slowly losing our capacity - or innate ability - to listen to ourselves.

Millenia ago, the hunter-gatherers' survival was largely dependent on their ability to listen to the silence around them, to notice the movement of the trees in the wind (so they can ascertain whether the game could smell them), and to observe the behaviour of their pack: often including the ancestors of today's dogs.

I don't know about you but, every time I am in a group meeting, I take time to observe the politics around the table. That observation, to me, is much more powerful and "qualitative" than 100 staff surveys or corporate policies: the former doesn't lie, the latter almost always paints a picture that is not real.

In my line of work, or for me at least, it's not the social media execution or the ad buys, or the marketing collateral that matters; it is getting to the bottom of the issue and making sure that I can work with what is there and, most importantly, that the team who is deploying the initiative (as in the C-suite team), can actually get over the internal politics, agendas and friction, and can mobilise behind one objective.

How many times have we seen someone smiling, yet their eyes were cold and inexpressive? Did that mean that they were amused or pleased by a situation? Of course, it didn't - it meant they were either putting up with it, or they were simply being polite. Micro expressions cannot be controlled.

My instinct and intuition have helped me enormously along the years, but I never relied on them alone; to do that would be very dangerous because the environment we operate in is much more complex than that of the hunter-gatherers of millennia ago.

I listen to my instincts, and then I read the 100 staff surveys and corporate policies - combined, the intuition that stems from our own ancient DNA together with the research and analysis that we can gather from the hard data made available to us, are exceptionally powerful.

How about your experience? Does the above ring true?

Steve Price Ph.D.

Consulting clinical hypnotherapist and Master Mariner

1 年

The gut is full of neurons and where most of our serotonin is made. You can think of it as a centre of intelligence in its own right. Feeding it correctly matters a lot too.

Cristina Chapman

Head of Public Affairs at University of Nottingham

2 年

A much-needed piece Ella. Professional instinct matters. It is based on the maturity of your experience. I am learning to trust mine much more. The results are always better when I do.

Vince Pizzoni FIChE CEng BSc FCMI AFWES FEI MSWE SPE CDI

Chairman’s Award GM/NED/Professor Chemical and Environmental Engineering/Mentor & Sponsor to 1000s/POWERful Women Ambassador/IChemE Davidson Medal 2024/TechWomen100 Gender Balance 2024/WES Men As Allies 2024/Gym fanatic

2 年

Agree Ella. I think empathetic learning where we listen for what's not said remains the key to communication excellence.

Here's a startling thought. Everyone who has ever lived did so in the modern world (to them). Decisions have always been complex and based on imperfect information (so requiring a mix of information and instinct). As Steven Pinker reminds us, contrary to what we think we live in generally peaceful and non-perilous times - and that has rarely been true in the past - though the climate crisis brings peril closer and closer to all of us.

要查看或添加评论,请登录

Ella Minty的更多文章

  • Being No One Is Much More Powerful than Being Someone

    Being No One Is Much More Powerful than Being Someone

    This article is dedicated to my peers working across the entire communication spectrum, including public relations…

    8 条评论
  • A Picture Speaks ... But It Never Tells You the Whole Story

    A Picture Speaks ... But It Never Tells You the Whole Story

    Those who are trained communicators can see through carefully constructed images and concepts of abundance, success or…

    10 条评论
  • The Human Touch

    The Human Touch

    Good days give us memories, bad days teach us lessons. How we respond or react to the bad days shines a light into who…

    3 条评论
  • Joe, Danny and Bruce - and a pledge to live

    Joe, Danny and Bruce - and a pledge to live

    Danny = a 14-year-old boy, his father’s carer Joe = a terminally ill 60-year-old man Bruce = an 18-month-old Mastiff…

    13 条评论
  • Confidence Comes from Knowledge, and Presence Comes from Confidence

    Confidence Comes from Knowledge, and Presence Comes from Confidence

    I've always been fascinated by the ability of some public speakers (irrespective of their job titles) to take the…

    10 条评论
  • The foundation of Media Relations is ... RESPECT

    The foundation of Media Relations is ... RESPECT

    If you are an executive in any business or charitable organisation and have never given a media interview before, I am…

    4 条评论
  • Choosing the Right Spokespeople

    Choosing the Right Spokespeople

    Many believe that the best spokesperson any business or government department can have is a PR/Comms person. While that…

    5 条评论
  • Do You Have a Crisis Communicator In-house or on Retainer?

    Do You Have a Crisis Communicator In-house or on Retainer?

    Whether you do something to cause a crisis or are dragged in the middle of one, having an in-house crisis communicator…

  • Crisis Management - What You Need to Know

    Crisis Management - What You Need to Know

    Sadly, many believe that to be very good at crisis management all you need to know is how to handle the media; so…

    2 条评论
  • PUBLIC SECTOR COMMUNICATORS

    PUBLIC SECTOR COMMUNICATORS

    If you work in public sector communication(s), irrespective of which part of it, you can do much more than just…

社区洞察

其他会员也浏览了