First Impressions
Dan Jourdan - Sales Consulting
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My children hate this little quirk of mine but, to their credit, have come to accept it. I love meeting new people. I’ll talk to just about anybody, no matter how inappropriate they may consider the time or place.
They force me to take them to the drive-through at fast food places, and for good reason. They are all too familiar with the chaos that will ensue if I am forced to stand in line with a group of people for more than a minute.
For whatever reason, I have always been interested in how people think and why they act as they do. I have found that the best way to discover this is to ask them. This, I agree, can be off-putting.
Yes, I am that guy who disturbs you while you are waiting for the barista to make your “floppy, moppy, mocha, whip latte with a shot of whisky.”
Most of the time things go well enough that we both leave the conversation satisfied that we made a good impression on each other, and maybe even learned a thing or two.
Most of the time we even learn to like each other, even though we are complete strangers.
Not all the time, however.
Being in the sales industry kind of forces you to meet a lot of people. By that, I mean walking into their place of business and disturbing them. In turn, a salesperson must be a keen observer of body language and tone of voice.
Then the experienced salesperson, or maybe just anyone over the age of fifty who doesn’t care anymore, disregards it totally and presses on.
I’m not going to go into the particular incident that I am referring to, which was the impetus for this post. Suffice it to say that the police got involved. And, I loved it! After all, I got to meet some new people, even if they were wearing badges.
Here’s the tip: You are making first impressions every day. They can be great first impressions that invoke instant likability, unremarkable first impressions that impart familiarity, or truly terrible first impressions that create instant dislike.
Any one of these is better than avoidance. Your life’s memories always involve interaction with other people who were once strangers. To miss out on interaction for fear of an uncomfortable first impression is to miss out on life itself.
?So, stay away from the drive-through, there’s life out there!
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Dan Jourdan, the “Sales Energizer” is the authority on sales motivation. His work with countless sales teams and leaders around the world has led to the creation of a unique and effective philosophy (Smooth Selling) whereby individuals and their companies achieve massive success and true wealth!
To find out how you can have the “Sales Energizer” arm your team with life changing information for guaranteed success, go to www.danjourdan.com today!
Great read, thanks Joe!
Lead Technical Product Owner
7 年Having known Dan (and his children) for years, I can say that yes, he will talk to anyone (and everyone) no matter where or what time of day. Sometimes I'm jealous of his ability to do this. Sometimes I wish he'd get it in his head that half of us are introverts and have no desire to talk to strangers if we're highly unlikely to ever meet again. I'll have to remember that drive-in technique his kids use.
Retired. I covered mainly the third-party accounts in South Florida. I did cover BCO accounts in the territory as well
7 年....So what Dan is saying is that even a negative response is better than no response?