Insights from the Edge | Customers and Employees of the Future

Insights from the Edge | Customers and Employees of the Future

In the wake of the global Covid-19 pandemic, a new generation of customers and employees is emerging – we call them?'the Coronials'?and they are going to?change the rules of the game for the companies they buy from as well as those they work for. In this month's feature article,?Futureworld Guru, Neil Jacobsohn , unpacks 12 things you need to know about these customers and employees of the future.

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Futureworld Guru, Anton Musgrave , recently sat down with Claire Haidar and Doug Foulkes - Video Audio Content Creator from?Chaos and Rocketfuel, talking about the Future of Work. In a three-part interview, Anton shares insights into how we, at?Futureworld, help our clients think differently about the future, the?frameworks that will help and mindsets that will hinder you in future state thinking, and the?hurdles companies need to navigate today, to prepare them for the future. All 3 episodes are now available on?WNDYR.

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The term “artificial intelligence” (AI) was first coined in 1956, but the field of AI has seen a resurgence in recent years thanks to advances in machine learning, a subset of AI that deals with the ability of computers to learn from data. Where a human is required to write the code in traditional programming, with machine learning, the computer writes its own code based on the data it is given.?Read the full story.

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By 2030, the average tenure on the S&P 500 could be just over 14 years. By comparison, in 1977, the average time spent on the index was 36 years. We look at how disruption – and the innovation required to survive it – is powering that shift.?Read the full story.

Thanks for reading, we hope you enjoyed this month's Insights from the Edge. We'd love to hear from you. Please let us know via email ([email protected]) if you are enjoying the content, what signals interest you most, and what you'd like to know more about.

Barbara Briggs-Davies (she / her)

Creator | Curator | Experience Weaver | Equality Advocate | Inclusion Ally |

2 年

Whenever I interact with young people, I'm blown away by the way they think. My 17 year old niece knows more about the world than I did at the end of varsity?– she's got greater access to knowledge, she's exposed to more sources of information, and she's more clued up on who she is and how she fits into the world. The level of EQ in the upcoming generation is incredible and it will undoubtedly have a huge impact on how they view and engage with companies, both as employees and customers. Thanks for sharing these insights Neil Jacobsohn?– really impactful!

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