Insights from customer calls
Matthew Todd
AI Consulting Expert | Free Pilot to Slash Costs with Custom AI Agents | Boost Efficiency & Growth
I'm excited to share the latest episode of Inside The Scale Up where we interview founders of successful SaaS companies so that you can hear their story and apply their lessons to your own business.
On this week's episode, we talk to Luba Chudnovets , co-founder of Cordless , a modern telephony platform delivering insights from customer calls.
We learn how Luba was able to use her experience working at Monzo and apply that to building a new type of telephony platform that can automatically identify trends and deliver insights from customer calls.
We discuss many topics, including challenges faced as a first-time founder, how to determine what a minimal viable set of features looked like and the importance of identifying who you are trying to help with your product.
I hope you enjoy this episode. As always, you can listen below or subscribe in all the usual podcast places or directly on our website..