Insights Digest | Accace Circle

Welcome to the Insights Digest for Q2/2024, your go-to resource for curated articles from our Accace Circle business community featuring business insights and best practices. Our newsletter aims to equip you with valuable knowledge that might enhance your business operations and help you to stay ahead in the competitive landscape of BPO and advisory companies.

Business Insight

In this issue, we delve deeper into change management as a process for driving success in payroll services. Payroll services play a crucial role in every organization, ensuring accurate and timely payments to employees. To maintain smooth operations and achieve success in payroll services, providers must leverage effective tools and processes. One such process that holds significant importance is change management.? >> Read more?

We also explore SLAs and KPIs as tools for continuous improvement in payroll service delivery. In today’s business landscape, customers increasingly expect Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to be in place, especially when it comes to payroll and HR administration service delivery. SLAs can be summarized as contractual agreements that may include penalties, such as ensuring 99.5% of payslips are delivered on time and 99.5% are delivered correctly. On the other hand, KPIs focus on quality and aim to achieve continuous improvement. >> Read more?

Community News

The past months have been filled with many interesting events in which our esteemed members participated. CYAUSE Audit Services Ltd's CEO recently held a compelling presentation on "Bitcoin and Crypto Taxation in Cyprus," highlighting its significance in today’s business landscape.??

VASALTO Tech and Talent held the 10th Meeting with the Leaders of the Future, a fantastic day filled with learning, sharing ideas, and discussing HR topics.??

LDP hosted the annual LDP Global Event, featuring team-building activities, future planning, and moments of personal and professional growth, all centered around the theme "From a Seed to a Tree."??

Sb Accounting & Consulting contributed to the Bulgarian Association for People Management Spring Conference, showcasing their expertise in digitalizing HR administrative processes and leading the way for innovation and growth across industries.?

Within the Accace Circle community, we have hosted engaging webinars on various topics such as TULIP Cloud Platform's New Features, The Standards and Benefits of ESG Reporting, and an Overview of Marketing Trends Session.?

Member Spotlight?

Numeri, UAB has been a key player in the financial services industry across the Baltic region for over twenty years. With a strong presence in Lithuania, Latvia, and Estonia, the company has built a reputation for excellence, offering a wide range of financial services and advisory. In the article, we celebrate our member’s achievements who were recognized for their efforts and high-value work. Read our interview with Vidmantas Liepuonius, Director of Numeri, UAB, and discover how they continue to?Shape?the future of finance in the Baltics.?

Country News

As global reach becomes a significant goal for most businesses, cross-border employment acquires a new sense of importance for companies. But given the complexity of global mobility, one must take into consideration multiple aspects of taxation and the payroll agenda, while local specifics and international frameworks both play important roles. To provide a basic yet valuable overview for employers, we joined forces with some of our partners at Accace Circle and prepared a comprehensive study on this topic. ?>> Read more?

About Accace Circle

Accace Circle is a co-created business community of like-minded BPO providers and advisors who deliver outstanding services with elevated customer experience and erase the borders of service delivery. Covering over 50 jurisdictions with nearly?2,500 professionals, we support more than 15,000 customers, mostly mid-size and international Fortune 500 companies from various sectors, and process at least 200,000 payslips globally.

More about us: www.circle.accace.com