Insights on Business Analytics and Generative AI with Kaushik Das

"Opportunities don't happen. You create them" - Chris Grosser

This quote perfectly fits Kaushik Das , Managing Director at JCPenney India. In a recent session, we interviewed Kaushik, where he shared his professional journey on shifting from a genetics background to business analytics. Here are the highlights of his insights:

Spark of Interest in Analytics and Business Leadership

Kaushik's interest in the analytical field and business leadership began unexpectedly. Initially trained in genetics and molecular biology, his career shifted when his initial plans didn't materialize. Starting at GE and IBM, he focused on relearning operational skills. However, his interest grew in retail, finding the challenges of data-driven decision-making intriguing and rewarding. This accidental entry into business analytics became the foundation of his successful career.

Seizing Career Opportunities

Kaushik believes his career success is being in the right place at the right time and seizing opportunities with readiness and determination. He used each chance to grow professionally with the support given by his mentors. His approach involved staying equipped with skills and knowledge, ready to make a significant impact whenever opportunities arose.

Preparing for Future Opportunities, Including Generative AI

Kaushik highlighted the importance of staying updated on trends and understanding the basics of emerging technologies like generative AI. He believed curiosity, critical thinking, and creativity are essential for navigating the evolving landscape. By continually assessing his abilities and bridging gaps in knowledge, Kaushik ensured he was well-prepared for new challenges and opportunities.

Perspective on Generative AI and Its Impact on Jobs

Kaushik viewed generative AI as a tool to enhance human capabilities rather than replace jobs, drawing parallels to the initial fears surrounding computers in the 1990s. He believed that the usage of generative AI could improve productivity, automate routine tasks, and enable deeper insights. His perspective focused on using technology to boost decision-making and efficiency, rather than fearing displacement.

Facilitating the Adoption of Generative AI

Kaushik supported a three-step approach to facilitate the adoption of generative AI:

1. Creating Awareness and Acceptance: He promoted awareness of generative AI's benefits and encouraged acceptance among teams, addressing initial scepticism.
2. Promoting Experimentation: He encouraged the teams to experiment with generative AI tools and applications, allowing them to discover their practical benefits.
3. Encouraging Feedback and Improvement: With feedback from the teams on their experiences with generative AI, Kaushik ensured continuous improvement and organic adoption within organizations.

Recommended Sources for Business Insights

Kaushik shared various sources for competitive intelligence across sectors like retail, BFSI, manufacturing, and CPG. Summaries from consulting firms like McKinsey and industry-specific publications helped him stay updated with trends and gain in-depth knowledge.

A "Hunger to Grow" mindset in Job Interviews

Understanding the role and organization thoroughly is the key. During interviews strong body language, engagement, and appropriate responses are important. Authenticity is important; admitting when one doesn't know something is okay. Interviewers often look beyond technical skills to assess one's cultural fit and attitude.

What Interviewers Look for in Candidates

While interviewing, Kaushik relies on previous interview rounds for technical skills and experience. In behavioural or culture fit interviews, he focuses on how candidates approach challenges, handle unexpected questions, and fit into the organizational culture. He shared that he prefers candidates having clarity of thought, communication, authenticity, curiosity, and a proactive mindset during the interviews.

Conclusion:

Kaushik's career highlights the importance of readiness, adaptability, and continuous learning in navigating today's evolving business landscape. His proactive approach, curiosity, and hunger to grow are what students and professionals should adopt.

The key takeaway? Stay updated and contribute meaningfully to emerging and transformative technologies.