InsideCBM: FCC proposes new regulations on AI-generated content
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HEADS UP
?? FCC proposes new rule to regulate AI-generated content
On August 7, 2024, the FCC adopted a Notice of Proposed Rulemaking (NPRM) that seeks to implement new rules regarding artificial intelligence (AI) in calls and texts. The proposed rule defines the term “AI generated call,” requires callers using AI-generated content to make certain disclosures, and provides exemptions for individuals with speech or hearing disabilities.
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TRENDING TOPICS
?? Maryland Federal Court delineates when consent to receive calls must be in writing
A Maryland court denied DentalPlans.com's summary judgment in a TCPA case, highlighting the necessity for explicit written consent for telemarketing. The court differentiated between renewal and "winback" calls, the latter lacking proper consent, thus violating TCPA guidelines.
?? FTC announces increased fees for National Do Not Call Registry access
On August 27, 2024, the Federal Trade Commission (FTC) unveiled updated fees for accessing phone numbers on the National Do Not Call Registry. The raised fees will take effect on October 01, 2024, increasing the cost of compliance for telemarketers.
?? Telecom behind AI Biden robocall settles with FCC for $1 million
A Texas-based voice service provider has agreed to pay a $1 million fine and adopt stricter verification measures to prevent robocalls and spoofing, settling with the FCC. This follows AI-generated robocalls in New Hampshire, spoofing a Democratic official's number.
?? Contract language brings telemarketing TCPA allegations to a halt
The US District Court for the Southern District of Texas recently clarified when calls or texts are telemarketing under the TCPA in Bradford v. Sovereign Pest Control, emphasizing the role of contractual language and context.
?? Using content & SEO strategies to turn websites into lead gen machines
Effective SEO relies on user-centric content that addresses needs, demonstrates expertise, and reduces friction, boosting search rankings. Yet, challenges like niche keyword low volume, technical issues, and competition make SEO increasingly difficult.
ICYMI
?? Navigating risk and reward in lead generation
As the landscape of lead generation becomes more complex, the stakes grow higher. With potential TCPA fines looming over every decision, how comfortable are you with your current risk profile? In our latest FCC-centric webinar, industry leaders Dan Lilly, Compliance Officer at Excel, and Benjamin Farrar, Director of Privacy, Security, and Compliance, will guide you through the complexities of managing risk without sacrificing traffic.??
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WHAT WE’RE LISTENING TO
In this episode of ActiveProspect’s FCC Series Podcast, our expert panelists will guide you through the FCC’s recent changes to TCPA regulations, focusing on the implications for call centers and brands that use automated dialing systems (ATDS).
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