Inside the UN’s Culture of Retaliation: A Senior Staff’s Story of Integrity, Corruption, and Justice Denied
Nadine Kaddoura
Founder @ CERTIORARIS | UN System, International Organizations, UN Reforms. I try to help people.
Three years ago today, I won my second and final appeal against the United Nations—a victory that, while significant, laid bare the depth of the UN’s failures in delivering real justice. As a former UN Chief of Operations, I dedicated over 20 years to upholding the values the United Nations claims to represent. But when I exposed unethical practices by senior officials, I faced systematic retaliation that shook my faith in the organization. My story sheds light on the UN’s deep-seated accountability issues, from manipulation by the Office of Internal Oversight Services (OIOS) to the hollow promises of the UN’s mental health strategy. Despite winning multiple tribunal cases, I, like many others, was not reinstated—reflecting a system that too often protects itself rather than its people. Today, as the founder of Certioraris.com, I’m using my experience to support others who face similar challenges, advocating for true justice and reform within institutions that must live up to their ideals. This is a story of courage, resilience, and the urgent need for change within the UN—one that everyone committed to justice needs to read.
For over 20 years, I dedicated my life to the United Nations, working as the Chief of Operations in hardship duty stations and on critical start-up missions across the globe. My roles were multifaceted, often involving the launch of complex operations and initiatives that promoted gender parity and systemic reform within the UN. My career was a testament to integrity and perseverance, but it was also a path that led me to uncover deep-rooted corruption. Today, on the third anniversary of my successful appeal before the UN Appeals Tribunal (UNAT), I reflect on a journey that should have exemplified justice but instead exposed a UN system that prioritizes self-preservation over accountability.
Standing Up for Integrity and the Cost of Doing So
My journey took a dark turn when I reported severe violations of UN regulations by senior officials at #UNRWA. From unethical promotions to blatant manipulation of recruitment processes and financial misconduct, I documented practices that contradicted the very principles the UN upholds. My position demanded vigilance and adherence to integrity, which meant challenging these breaches and holding all staff to the same standards. However, in taking a stand, I became a target of a systematic retaliation campaign led by the most senior male colleagues, including my own supervisor. Together, they fabricated accusations to tarnish my record, isolate me, and ultimately push me out. The United Nations Dispute Tribunal and Appeals Tribunal (UNDT and UNAT) later affirmed my claims, revealing that my termination was not due to any misconduct but rather an orchestrated attempt to silence me.
A Pattern of Success at the Tribunal—With No Real Justice
This was not the first time I had won a tribunal case. Throughout my career, I faced numerous attempts to derail my work, and each time, I fought back, securing victories in multiple tribunal cases with both the UNDT and the UNAT. But the true measure of justice is not merely a legal win; it’s in the actions taken afterward. Despite my victories, the UN’s response was shameful: ignore the rulings, refuse to reinstate me, and opt for payment in lieu.
Achieving justice within this complex system is nearly impossible for most UN staff. For most of us, the odds of winning a tribunal case are almost insurmountable. My success came only because of my technical, in-depth knowledge of the rules and a relentless determination to see justice served. Without such insight, the average employee would face an uphill battle against a system designed to protect the institution rather than the individual. The clause allowing payment in lieu of reinstatement is a perfect tool for the UN—a way to appease legal rulings without genuinely addressing the wrongs done to its staff.
Since the UN’s justice system was reformed in 2010, not a single staff member who has won a case has been reinstated. This speaks volumes about the UN’s commitment to justice—a system that claims fairness yet systematically denies reinstatement to those who have been wronged.
A Victory in Name Only: Exposing Senior Officials’ Harassment and Gender Discrimination
One of my significant victories was an investigation that confirmed harassment, intimidation, gender discrimination, and bullying by a former Director of HR and a senior Director of Investigations at #UNRWA. A senior legal officer, complicit in their campaign, contributed to what can only be described as a coordinated “war” against me. Despite winning this investigation, these officials faced no repercussions. One was even permitted to leave with a substantial compensation package.
My experience reflects a troubling pattern within the UN, where women face disproportionate challenges in advancing and maintaining long-term careers. The judgments detail how senior male colleagues, including my supervisor, coordinated a campaign to fabricate accusations to discredit me. The harassment was so severe, with several men creating a hostile environment to isolate me and undermine my work. This coordinated action against a senior female official illuminates the deeply rooted obstacles women confront in the UN, especially when they challenge corruption and unethical practices. The organization’s failure to address these gender-based challenges weakens its commitment to equality, leaving talented women vulnerable to bullying and discrimination.
The then-Commissioner-General of #UNRWA disregarded my vindication entirely, allowing the perpetrators of my harassment to walk away unscathed while my career was dismantled. The irony was clear: I was ousted as a senior leader dedicated to transparency and reform, while those responsible for gross misconduct were protected.
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The Unacceptable “Settlement” Offer: Bribery and Blackmail Disguised as a Settlement
Perhaps the most astonishing moment of my ordeal was a meeting with the former Commissioner-General of #UNRWA, a meeting that left me questioning every principle the UN claims to uphold. As he sat across from me, he held two things: a lucrative settlement offer and, in his other hand, an alleged letter of termination for misconduct. His offer was clear: resign quietly, take the money, a “good reference,” and sign a Non-Disclosure Agreement waiving my rights to submit any claim against him or his senior management members or else face immediate dismissal. In that moment, all the UN’s values and principles—transparency, integrity, justice—vanished.
If my actions had truly warranted termination, why was he offering me an exit with a “good reference”? Why was he asking me to sign a Non-Disclosure Agreement if he was sure of his actions and had done nothing wrong? The only plausible answer was that he sought to buy my silence, attempting to use the offer to shield both himself and the organization from scrutiny. The scene was both shocking and surreal, as he attempted to wield the “Damocles sword” of termination over my head, coercing me to leave in exchange for financial compensation.
I made it clear to the former Commisioner-General that I would not accept this bribe to cover up his misconduct and those of his senior management. I know today that the Commissioner-General will never forget that meeting or the words I said to him. He knows that, too, and he knows the truth. Later, I provided the tribunal with a verbatim record of our conversation—a document that revealed the lengths he was willing to go to silence me. His actions and statements affected me profoundly, eroding my faith not only in him but in the entire organization. He has never apologized for this betrayal, perhaps out of fear of my response if he were to reach out. At one point, I held high respect for him, but his actions in that meeting alone have made me question the ethical core of the UN itself.
OIOS: Oversight in Name, Complicity in Practice
The role of the Office of Internal Oversight Services (OIOS) in my case was particularly troubling. OIOS, tasked with investigating misconduct, instead acted in concert with senior officials to facilitate my removal. The tribunal findings highlighted OIOS’s conflict of interest, a fact underscored by its blatant disregard for witness testimonies and crucial evidence that could have cleared my name. Rather than upholding justice, OIOS became an instrument of retaliation, amplifying the false allegations against me while ignoring the documented misconduct of those I had exposed. This misuse of investigative power not only damaged my career but also revealed a deeper flaw in the UN’s oversight mechanisms—a system that claims objectivity yet operates in service of those it should hold accountable.
The Secretary-General’s “Mental Health Strategy”: A Failed Promise
The Secretary-General’s system-wide mental health strategy is often touted as evidence of the UN’s commitment to staff well-being. But my experience—and that of countless others—reveals a starkly different reality. This so-called strategy is, in essence, little more than rhetoric. Staff members who challenge corruption face prolonged harassment and isolation, with no meaningful support or protection. The UN’s mental health initiatives are cosmetic, lacking substance or genuine commitment. If the organization truly valued the mental well-being of its employees, it would address the root causes of stress and retaliation, rather than merely offering superficial solutions. A true commitment to mental health would create a culture where individuals feel safe and valued, not targeted for upholding ethical standards.
Certioraris.com: Advocating for the Silenced
While my career at the UN ended prematurely, I have channeled my experience into a new mission: supporting others who find themselves ensnared in similar struggles. As the founder of Certioraris.com, I receive hundreds of messages daily, many from individuals reaching out anonymously, fearful of the consequences of speaking up. Through Certioraris, I offer resources, guidance, and advocacy for those trapped within institutional systems that punish integrity. My goal is to empower these individuals, giving them the tools to navigate and challenge the injustices they face. Certioraris has become a refuge for those who, like me, have witnessed the gap between the UN’s public ideals and its internal practices.
A Demand for Reform, Not Empty Promises
My story is not unique; it is one of many that underscores the urgent need for structural reform within the UN. The Secretary-General’s refusal to reinstate staff who have won tribunal cases, the misuse of OIOS investigations, and the failure of the Ethics Office to protect whistleblowers all point to a system designed to insulate itself from accountability.
The UN cannot continue to ignore its internal failures while claiming to champion justice and integrity on the world stage. Genuine reform requires dismantling the culture of impunity that protects senior officials and prioritizing accountability over self-preservation. Until these changes are enacted, the UN will continue to lose committed professionals who once believed in its mission.
Real justice demands action, not rhetoric, and the time for that action is now.
Amplify your impact and happiness | Trusted Advisor | Leadership & Team Coach | Facilitator | Educator | Non Executive Director
2 周I am so sorry for what you experienced Nadine Kaddoura, and applaud your courage and determination in seeing this through and taking steps to support others. The UN and all our multilateral organisations are long overdue a major overhaul. I am not convinced many are fit for purpose or living the values they espouse. Not do I believe that institutions such as these should not exist in perpetuity as that tends to breed the types of problems you are speaking to. The wasted talent, potential and resources are indicators of that.
Senior Humanitarian Advisor | Humanitarian Advocacy, Policy, Program, Emergency Response | Medical Anthropologist
2 周Thanks for sharing Nadine! Great respect for your endurance and hats off that you find a way to use your experience helping others. I hope that your combined effort will change a system once it understands proactive mitigation is, in the end, the only way forward…
I hope this starts a process of much needed change