inploi Insights - October 2024

Welcome to the next instalment of the inploi Insights newsletter.

This newsletter brings you all the latest from the inploi team, including new partnerships, events, and what’s coming up next month.

This month’s highlights

GAIL’s adopts inploi to transform candidate experience across the UK

GAIL's is known for its exceptional baked goods, and now the company is offering a candidate experience to match!

We're proud to partner with GAIL’s to power its recruitment journey with our technology — bringing simplicity, efficiency, and brand engagement to every step of the hiring process.

With our AI chatbot and data-driven insights, we’ve helped GAIL’s reduce applicant drop-off and transform recruitment marketing.

Jordan Moore , Head of Talent Acquisition at GAIL’s commented: “GAIL’s is an aspirant brand and needs a candidate experience to match. Integrating inploi into our TalentFunnel ATS opens a new door to quality candidates, who are exposed to the essence of our brand from the very start of the process.”

C?te embarks on a data-driven talent attraction transformation?

This month we also served up a second hospitality win with C?te Restaurants , which is working with inploi to deliver its talent acquisition transformation, levelling up the candidate experience!

The leading French brasserie chain has implemented inploi’s technology to overhaul its talent acquisition, deploying our talent attraction, careers hub, and data and analytics product, seamlessly integrated with its applicant tracking system.

The updated candidate experience aligns C?te’s employer brand with its consumer values, while also increasing application conversion rates, improving quality of candidates, reducing recruitment marketing spend and more!?

UNLEASH World

inploi says Bonjour to UNLEASH World in Paris, for the 11th annual event!?

Matthew de la Hey , Alex Hanson-Smith , and Felix Dealtry were flying the inploi flag in Paris? and showcased our technology during the event. It was an action-packed two days, with leading HR and talent speakers taking to the stage and plenty of? insightful discussions.

Prior to UNLEASH, we also hosted a South Korean delegation from the Korean Standards Association who were enroute to Paris. Felix took them through the inploi story and explained why focussing on the tech behind candidate experience is a game changer for talent acquisition teams.

Trac User Group?

What does inploi have in common with jam, you ask? Like the best jars of jam, inploi sweetens your candidate experience!

A little cheesy, we know. But when we arrived in Sheffield for the Trac user Group event without any merch, we had to think on our feet!?

On a more serious note, the team thoroughly enjoyed the Trac User Group event in Sheffield last week, where Alex Hanson-Smith presented to 190 NHS Trusts and outlined the impact of consumer grade candidate experiences, especially for organisations like the NHS who need to fill vacancies with quality candidates, at pace, and at scale.

Shoutout to the team Felix Dealtry , Matthew de la Hey , and Jason Baaphy who were representing inploi.

inploi in the news

IT Pro: UK jobseekers could be using AI to beef up CVs, lie on applications, and complete skills tests – here’s why you really shouldn’t do that

UK jobseekers could be deceiving recruiters, according to a report from Capterra which found that almost half (41%) use AI to lie about skills on job applications.

In particular, applicants used AI tools to lie about skills on CVs, cover letters, applications, and skills assessments, thereby deceiving recruiters and affecting recruitment processes.

While AI has its role in job application assistance, our CEO and co-founder, Matthew de la Hey said, over-reliance can backfire for jobseekers.

“Employers value authenticity and may view AI-generated content as dishonest, potentially undermining trust. Moreover, AI can’t replicate the nuances of personal experience or motivation that resonate with recruiters.”

Retail Technology Innovation Hub: High street bakery GAIL’s taps inploi technology to boost its candidate recruitment experience across the UK

With 150 bakeries across the UK, GAIL’s currently employs 2,500 people and has implemented inploi’s technology to improve the efficiency and effectiveness of its talent attraction process.?

inploi will be powering GAIL’s recruitment marketing, in addition to the deployment of a new inploi built careers hub with upgrades to careers pages, job search, and application processes. GAIL’s will also be utilising inploi’s data and analytics platform to monitor the effectiveness of its talent attraction activity.?

OnRec: C?te embarks on data-driven talent attraction transformation with inploi

C?te, the leading French brasserie chain, has selected inploi to overhaul its talent attraction and recruitment processes. inploi’s platform empowers C?te to create a best-in-class talent attraction and candidate experience which aligns with C?te’s consumer values, increasing the number and quality of applications to its vacancies.

Working with inploi, C?te is improving the efficiency of its hiring while enhancing and personalising its candidate experience. C?te uses inploi’s talent attraction and campaign management technology to promote jobs and support the organisation’s objective of reaching a broader talent pool.

What’s coming up next month?

“Overhauling Recruitment” with NHS England

Felix Dealtry and Cecile Bigot are attending NHS England ’s “Overhauling Recruitment” workshop hosted by IBM and focussing on how NHS trusts can improve time to hire. We are speaking on how smart automation and AI could save time by removing manual tasks from the recruitment process…

RL100 Summit?

inploi will be in Crewe for the RL100 Resourcing Leaders UK Summit! We’re looking forward to spending some time with the UK’s leading Talent Acquisition professionals, which always provides excellent food for thought.?

Inploi on the move

Next month, we’re moving HQ to Haggerston! It’s not far, and we’ll give you a look in soon ??

Get to know: Alex Hanson-Smith, co-founder and CTPO, inploi

What led you to co-found inploi?

I wish I could say I woke up one morning with a lightning bolt idea and dropped everything to build a software business, but it doesn’t work like that. I have, for as long as I can remember, been obsessed with understanding how things work and how they could be made better. So, when I first encountered the process of finding a job, I instinctively recognised it as a system needing to be reimagined by someone who cared about the problem. My journey to co-founding inploi was a combination of first-hand experience of the challenge, serendipity (I met my co-founder Matt around this time), a healthy dose of naivety, and a desire to build and improve technology for human benefit.

What does your role look like on a day-to-day basis?

I love my work because every day is different. As a founder, I ensure the company is moving in the right direction, reinforcing our culture and mission. As a technical and product leader, I need to make sure we’re building the right thing, at the right time, in the right way. I strongly believe that care and craft are at the core of our product and service – every pixel matters, and every customer interaction counts. Great products emerge when the people building them give a s**t. Perhaps the most important lesson I’ve learned as a leader is that the greatest impact comes from hiring exceptional people and providing them with trust, tools, and the space to create.

Which inploi product developments are you most excited about right now?

We’re fully engaged in three major initiatives. We’re developing a Content Management System, or ‘Experience Builder’, to empower both our in-house creators and clients to design candidate experiences. This is set for private beta by the end of this year. We also have a Candidate Relationship Management system slated for release mid-next year, designed to support real-time candidate journeys that adapt based on individual preferences and digital profiles. What about AI? AI is deeply embedded in both of the above products, and we’re releasing a new version of our chatbot in the coming months, featuring AI-powered discovery, screening, scheduling, and much more. Watch this space.

What are your top tech predictions for 2025?

We’ve only just begun to realise the potential of AI. Even if all research and development stopped today, there would still be trillions of dollars' worth of untapped potential. We’re all playing catch-up. With the pace of technological adaptation, it’s hard to predict where we’ll be by the end of next year, but I’m excited and feel incredibly fortunate to be working in this era.

One thing I am certain of is that agents will become mainstream as interfaces for brands, businesses, and even the internet. The notion of going to Google to search, booking a flight through a multi-page form, or visiting a careers site to search for a job will fade as people increasingly expect ‘white-glove’, personal agents to handle tasks on their behalf. The technology is already here; it’s just not yet integrated into existing workflows – but that will change quickly.

Longer term? I hope we have less visible technology. I love technology, but only when it makes us better humans. I feel that much of today’s technology is designed to monetise unproductive human time and attention, detracting from what makes us human. My hope is that AI and artificial general intelligence, when it arrives (if it’s not here already…), will allow technology to fade into the background, so we can spend less time staring at screens and more time looking each other in the eye.

What do you do outside of work?

I love music, play a few instruments (badly), go to gigs, and run regularly (slowly). I’m lucky to be married to an amazing wife, Lettie, and we have a young daughter - Nell, so I try to spend as much time with them as possible. I also enjoy cooking - an evening at home making dinner with Lettie is about as good as it gets.

Want to learn more? Get in touch with the team.