Innovation, innovation and innovation | Pittsburgh CEO Christina Cassotis
As CEO of Pittsburgh Airport, what’s on your mind at the moment Christina?
In a word, innovation: Why it’s so important, what we’re doing as an airport and why it’s imperative for all airports to innovate. You might say that it’s a pretty static industry and therefore it’s key that we all see progress in terms of innovation.
In light of this, we have witnessed a number of interesting relationships develop and we’re seeing some success as a result.
It’s a pretty static industry and therefore it’s key that we all see progress in terms of innovation.
So you say it’s been a static industry – do you see this changing?
I’d say so. You see those at the forefront of the industry, Dubai for example, that are acting as clear innovators. Dubai is an example of an airport that is looking at and trying to rethink the entire passenger experience conversation. It is aiming to interact differently with its tenants whether they’re airlines, food and beverage retailers or the passengers themselves. I believe for sure that there is a lot being done and we for one are trying to do our part to stay ahead of the trend.