Innovation in payroll training
The Payroll Centre are delighted to announce that ACT has been shortlisted in the Innovation of the Year category of this year’s Global Payroll Awards.
ACT is the first, purpose-built, online skills and knowledge assessment platform for the payroll industry. By using a series of multiple-choice tests, across 3 levels of complexity, based on our unique competency model for the payroll profession, we can assess a complete coverage of payroll skills and legislation at a level to match individual team member’s experience and knowledge regardless of the size of the team or how payroll tasks are distributed throughout the team.
"As soon as I heard the concept, I knew it would solve a real problem I had."
Karen Thomson, Armstrong Watson LLP
Managing multiple teams with varying degrees of seniority, often across multiple locations, whilst ensuring full payroll compliance is a major issue for payroll service providers and in-house payroll teams. The changing legislative landscape and evolving demands on payroll functions increase the risk of non-compliance through human error.
The ACT online assessment platform aims to reduce this risk by providing a detailed understanding of a payroll team’s strengths and weaknesses across core payroll skills and legislation compliance.
By using our unique competency model, every member of staff benefits from a customised development program, every year. Through a range of flexible training resources our expert tutors can work with clients to deliver a variety of training solutions to address their team’s specific requirements.
With unlimited assessment attempts, the impact of training and subsequent knowledge retention can be quickly and regularly re-assessed to inform further areas of development and future training for the team.
The resulting improved staff satisfaction and retention, and significant skills improvement, leads to more accurate and compliant payrolls for the client.
"Payroll has ever changing rules and legislative changes, and this is a tool which will allow us to identify areas for improvement easily and quickly."
Katy Christiansen, A2+B LLP
The ACT platform has been specifically built so that it is it is easy and intuitive to use for users and managers alike. All the assessments are marked automatically, and in real time, so there is no additional burden on a manager who can view, via our unique visual dashboard, the immediate training needs analysis across their team and everyone within the team.
From the results of the assessment our expert tutors are able to work with managers to develop a bespoke training program that addresses the specific skill gaps within teams from a range of our education resources, such as video training and/or customised day long face-to-face sessions with our tutors at the client’s premises.
Team managers and individuals reflect on, and question, the results of their training and assessment outcomes. ACT may indicate other areas of development for teams and individuals which can be addressed by further cycles of training.
Throughout a client’s time working with ACT, our payroll experts are on hand, via our dedicated Payroll Helpdesk, to answer any further questions that may result from the subjects covered in the training.
ACT allows companies to monitor, compare and develop multiple geographically dispersed teams and have a consistent benchmark for performance in a way that formal qualifications cannot provide. This allows companies to manage employee development, knowledge retention and skill development which ultimately leads to increased employee retention and attraction.
It significantly reduces error rates on payroll processing as individual team member weaknesses are quickly identified and specific remedial action put into place. Payrollers can be monitored as often as required to ensure continuous improvement.
ACT is a web-based system that is quick and easy to implement for any client regardless of the number of people or the location of their teams. The platform is easy for clients to personalise and review both an individual’s and a team’s progress.
ACT helps organisations, with payroll teams, recruit effectively, develop and retain professional payroll staff whilst increasing the compliance of their payroll.
How do you keep your payroll function compliant and your team’s knowledge up to date? Click here to find out how easy it could be.