Innovation fact 17 – It’s not because you can that you should
Companies constantly must innovate. That’s for sure. Technology is often a driving force for these innovations. Therein also lies the danger: it is not because technology makes something possible that it is a good idea or solution. If you want to make something that customers really want, focus on what they need, rather than on what you can make.
So instead of wondering what you could make next within the framework of your current research or production process, start with market research. Find out if and who's waiting for your wonderful invention and what it will contribute to their lives.
Too often, R&D and marketing & sales departments do not communicate and cooperate enough during the innovation process. The most efficient innovation teams consist of a mix of both profiles. Innovation is teamwork.
You wouldn’t be the first to make a new product that no one is waiting for or that customers even dislike. Check the museum of failures that showcases failed products.
During development, it is important to check as soon as possible whether what you are making is still the best possible solution. Use a lean methodology to quickly put a minimum viable product on the market. Question your target group again. Is this what they want? Add expansions where needed and trim all unnecessary extras. The best solutions are often the simplest ones.
Be critical about your own ideas. Do not assume every idea is brilliant or the perfect solution to an existing problem. It is always a good idea to test whether people will actually buy your product (which is a totally different thing than people telling a market researcher they would buy it). A popular means of doing so is the so-called ‘Smoke Test’:
- Build a 1-page website outlining your product/service offering
- Include a “buy it now” button (you don’t need to have anything to sell yet)
- Drive people to your website with ads
- Monitor the amount of people that click the “buy it now” button
- Let people know that the offering is not yet ready and offer them a “thank you reward” (a voucher for example)
Knowing when to persevere with an idea and when to stop is not an easy task, as we have mentioned before. Yet stubbornly continuing developing a product nobody wants will lead to disaster. So, think critically about your idea and discuss it with others, in any way and at any time you can. Challenge your idea and adapt to new insights and understandings.
Do you agree or disagree? Share your experience and let us know in the comments.
About CREAX
Building on 2 decades of experience with over 1000 projects in a wide range of industries, CREAX is a proven innovation expert. By researching various knowledge databases, CREAX provides cross-industry intelligence. The obtained insights and recommendations de-risk your innovation process and allow you to make strategic decisions and develop breakthrough solutions.