Informal Groups in an organization are becoming more effective than formal groups when building relationship in an organization

Informal Groups in an organization are becoming more effective than formal groups when building relationship in an organization

By Sumudu Rajaguru

It is very important to get understand about what formal and informal group is first.

What is Formal Groups

Usually, formal group created based on the pre-defined objectives. As example department of the organization can consider as formal group. So, Authority and responsibilities defined by the management. Communication method and relationship between superiors and subordinates are fixed.

What is informal Groups

These are based on the person and not to the position. This type of group does not create by the manager or management. However, based on the situational requirements these types of groups create and special thing is those are cross functional and included every level of the organization.

Below table explained the different between formal and informal groups based on different dimensions.

?To evaluate the topic mentioned statement, it is required to little bit study about the Conflict management, Teamwork, Team building models.

?Conflict Management

All relevant matters describe in below.


Complict Management



Team Work



Team Building

According to the explanation done in above, there are several skills required for conflict management, Teamwork and Team building tasks. And, it is clear that, some skills supported from informal groups, some skills supported from formal groups and few skills supported from both formal and informal groups.

However, when consider the team building model, most of the time supported by informal teams. Team building is one of the activities which leads relationship in the organization. So, Informal teams more supported to create the relationship of the organization than formal team done. So, statement “Informal Groups in an organization are becoming more effective than formal groups when building relationship in an organization” is true.



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