Industry Insights from CONNECTIONS: The Premier Connected Home Conference
Elizabeth Parks
Market Research and Marketing Communications Expert | Thought Leadership | Networking / Brand Visibility for Tech and IoT Markets - Consumer, Small Business, Multifamily
We had a great day at CONNECTIONS yesterday! Thank you to our sponsors
Cox Communities; Nice; Cardinal Peak, an FPT Software Company; Ivani; Kaadas Smart Locks; Kwikset; Rapid Response Monitoring; SkyBell; Ubiety Technologies; Alarm.com; Shelly; SmartThings; Becklar; Schlage; Calix; Johnson Controls; bluesalve partners; Midea America; Cognitive Systems; RSPNDR; Savant; Trident IoT; Xailient; Affiliated Monitoring; Moen; Origin; VectorSolv; and the Z-Wave Alliance.
? Read more insights from Allegion, nCent Holdings, Level Up Automation, and Mobility Ventures on Building Profitable Business Models during #CONNUS24??
Register now: https://lnkd.in/gKZQueiW
??“Smart devices are built around access, such as you get home and ask Alexa to turn on lights…those are the kind of things that can provide value to the consumers”
??“We want to convert people from thinking about getting a smart lock to actually buying one.”
Jim Hunter, Founder/CEO, nCent Labs
??"Companies have taken your data for 25+ years, your right to privacy and protecting that data has now changed. Now, you can stop people from selling your data. The European Union has enabled their residents to sell their own data."
??“If you want to start a relationship with a person, you need to start out by gaining their trust by letting them know, we don’t want your identity.”
? "Installing hardware is very, very personal for consumers in their own home. There’s a lot of work to be done on educating and exposing consumers on what’s available to them. People are still surprised by personalization features like temperature control and automated lighting in our showrooms.”
? “Service products are critical…a home might have 10 different companies’ products in their home, with 10 different warranties…if we provide good service, customers see our value proposition.
”David Sym-Smith, General Partner, Mobility Ventures
? If you cannot figure out what your next value add is, hang it up.
?“We invest in service companies, not product companies. We’re really focused on telehealth right now.”
? Read more insights from OliverIQ in the Fireside Chat: Consumer Demand for Connectivity and Services today at #CONNUS24
? "Smart homes are not just filled with devices, but the benefits of convenience, safety, and well being, previously only targeted to the families that can afford them”
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??"Even if there were no software issues with smart home devices, if you look at the life expectancy of these smart home devices, you may have a new tech support issue every couple of months.”
??“The reality is what needs to happen for the broad market is to provide the glue that holds all of it together, to make it serviceable.”
? “Everything’s becoming connected, and you can’t be connected without an ISP, so they’re in the sweet spot. There are also other important players from security, retail, and building channels that need to be involved in the smart home.”
? Read more insights from ADT, Eyeforce Inc., Edison Partners, Caster Communications, and Seniors Rising on The Future of Connected Homes and the Expanding Markets yesterday
??“Security no matter whether you’re renting or owning is very important. I disagree that 100% professional install is needed. It should be tailored to the individual needs.”
??“We really need to understand the problem we are trying to solve for the consumer…we need to think and have a holistic view."
Daniel Forrest, CEO, Eyeforce Inc.
??"The world we’re in today has driven fear, these devices will be wanted more to feel safe."
??“These cameras can do a lot of things for you, rather than just being a passive video collector…monitoring pools, or monitoring gates for an HOA…this allows for recurring revenue. You can tier these services, a la carte them, any number of options.
”Daniel Herscovici, Partner, Edison Partners
? “The past 5 years or so, video has been outside of the home rather inside of the home…customers have pushed those out.”
? “Imagine a world where pro-install is subsidized, especially to reduce the number of DIY returns you experience.”
Kimberly Lancaster, President/Founder, Caster Communications
? “I still believe MDU is one of the underserved markets, because if you have a system where management can see all the activity on the premise, plus individual products in each unit, that can be a lot of devices to move around…you can sell that there will be support along the way.”
? “People now value their time, and value added services are selling.
? “From the facilities perspective, a lot of these facilities are run by boards, and they don’t know how to bring in the technology…I had to work with HUD, to help them figure out how to bring in the technology.”
? "We had developed wearable sensors, but the resident might not where them. So we needed to layer the system to collect data-and beyond that develop a HIPPA-compliant method of transferring that data to the primary care provider."