Industrial Trainee Treatment
Yomorebi Hospitality Consulting
Helping hospitality businesses do better.
Every year and even twice a year, hotels hire industrial trainees from hotel institutes for a period of 4 to 6 months of training.
The purpose of this process is to groom future talent who would choose the hotel where they underwent their training or atleast choose the hospitality industry as a worthy location for a life-long career.
On the other side, hotels benefit from hiring staff who are paid around Rs. 1,000/- (or less) to Rs. 5,000/- (or more) per month. That works out to Rs. 38/- to Rs. 138/- per day. When you put that into perspective, it seems unbelievable to get staff at this rate in India who are expected to work atleast 9 hours per day at the rates mentioned above (that is Rs. 4 to Rs. 15 per hour!).
What we only hope is that the hotels invest adequate resources in developing these trainees so that it turns out to be an investment of time and energy from the students as well.
Unfortunately, there are hotels that use the students for labor purposes making them work through the busiest period of the year for meagre benefits where at times they are mistreated in the manner in which they are spoken to and developed.
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Recently, we had a case where a stellar student decided to withdraw from her training as a chef in the kitchen spoke with her in a demeaning and offensive manner when she had only spent two days in the department.
Hotel owners, General Managers, and Heads of Department need to realize the significance of such a situation and not take it lightly. The industry is already grappling with a massive shortage (Manpower crisis: A recurrent conundrum in the hospitality industry, ET HospitalityWorld) since the pandemic when revenge tourism kicked in. It is not a wise business decision to deter the experiences of students who have chosen to pursue a career in the hospitality industry. What we should aim to do is educate the experienced staff under whom these trainees would be mentored, and this development would include a range of topics from sexual harassment to motivating and mentoring talent. As a previous boss would say, “trainees are not just an extra pair of hands.” A trainee is a sum of parts that could perhaps transform guest experiences for the hotels we work with.
As trainers, we must come together to realize what the red flags would be in the course of trainee development and how we may create a wonderful learning experience that just like our guests, brings trainees back to us in the future.
#traineedevelopment #traininganddevelopment #learningexperiences #jobsinhospitality
Housekeeping senior supervisor.
1 个月Very informative..
Leading a young & vibrant crew of Lyfe Bhubaneswar
1 个月I was thinking about my Industrial Training at The Leela, Mumbai 27 years ago where we ( our batch of fellow trainees from various colleges across India ) were treated with utmost respect & they imbibed a culture of Athithi Devo Bhava in all of us, right from the beginning. We had a dedicated training manager & often used to get questioned on the progress of our training by seniors in L&D and HR. I was provided accommodation along with their regular staff at the company flats, had wholesome food, uniforms & an experience that I still cherish. It's where one realises that actual work is so different from the classroom sessions & nothing can beat the experience of working in multiple departments within the 6 month stint. I still feel proud to show my training certificate to everyone. I try to offer the same experience to my trainee "colleagues" so that they feel proud about my hotel, the way I do. They are never an extra pair of hands. Trainees these days have a clear vision of where they see themselves doing what they would love to do. We, as hospitality professionals just steer them in the right direction.
Pursuing MBA
1 个月Fairly spoken