Indosat Ooredoo Hutchison Deploys Kloudville Marketplace 360 to Accelerate Digital Transformation
Mihajlo Prerad
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PT. Indosat Tbk Ooredoo Hutchison Deploys Kloudville US Inc. #Marketplace 360 to Accelerate Digital Transformation
Jakarta, September 23, 2022?– Indosat Ooredoo Hutchison (IOH), the most preferred digital telecommunications company in Indonesia, and Kloudville Inc, a digital marketplace communications software provider, today announced the platform deployment of Marketplace 360. The deployment of Kloudville's platform, in partnership with IOH through Indosat Business, enables real-time availability from partner solutions as they become available in the Indonesian market, provides a seamless customer experience via a single digital marketplace, and accelerates digital transformation efforts.
Bayu Hanantasena , Chief Business Officer of Indosat Ooredoo Hutchison,?said:
"We are excited about our long-term partnership with Kloudville as we expand our digital transformation efforts. The effort is also part of our commitment to bringing a world-class digital experience to the Indonesian market. Our goal is to enable new digital solution offerings to MSMEs, bring the most advanced partner solutions to market and help stimulate the Indonesian economy, and support new revenue streams for our customers."
Kloudville US Inc. deploys Marketplace 360 to accelerate the IOH Digital Marketplace and Ecosystem Transformation mission to enable IOH and partner solutions for immediate purchase and activation. IOH leverages the Marketplace 360 flexibility to launch any solution via the digital marketplace quickly, which provides product master support, back-office and partner integration, provisioning, activation, and inventory/device management. The marketplace was deployed in under three months and integrated using TM Forum Open APIs. The API can support a complete (order to pay) e-commerce journey, partner onboarding, and marketplace management.
Indosat MSMEs can access the IOH digital marketplace (MarketSpace) to purchase and activate solutions with guided service 'turn-up' (Mobile, SMS LBA, I Manage, EPP, and Advisory Hub). In addition, customers can also use the platform to purchase a complete digital solution suite (GWS, VOVOX) as an automation tool to run their business.
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Zarar Rana , CEO & Co-founder of Kloudville, said, "Advancing the opportunity for Indonesia's MSME customers to access next generation business services and solutions as they become available (real-time) in any global market should be the #1 goal for any #telco Operator. We look forward to working with the IOH team to advance digital economic growth and their mission to become the most preferred Digital Telco in Indonesia."
Recognizing that #B2B and #B2B2X marketplaces drive the need for many types of partners, Kloudville supports all partners, from pure Suppliers of solution components to those looking to sell their wares in a #CSPs digital marketplace, or to resell a CSPs services bundled into their offerings. Both Fulfillment by Operator and Fulfillment by Partner or Marketplace Vendor are supported.
“Next generation Digital telcos require a marketplace platform capable of supporting more than just the configure-price-quote catalog functionality”, said Robert Emery , SVP Product Management & Solutions of Kloudville. “As CSPs are faced with aggregating multiple marketplaces and require automation of their product lifecycle management processes, enterprise catalogs, and order orchestration to maintain a competitive edge with their portfolio offering.”