Inclement Weather Travel
You're a road warrior and work from anywhere you can even if you cannot login to your systems because you're prepared and your systems sync when you connect...
Your world is almost perfect and you try hard to keep things that way - even though you cannot control the world around you when you travel. You check into all manner of hotels under a variety of circumstances and face the gamut of service personnel at the front desk and throughout the hotel...
What is the #1 thing that keeps you motivated and on task when faced with the cruelties of bad weather travel and mishaps? What keeps you on task to stoically move forward and avoid lashing out at the very people, faced with the same dilemmas, who are trying to help you?
We at the Best Western Plus Rockville Hotel & Suites, just like other brands, take pride in our staff's ability to empathize and help travelers and are always looking to improve our approaches.
Please let me know how you cope, where do you go - within - to get past the idea of bad weather travel and inherent or perceived lax in services. I would like to incorporate the different ways and techniques used by real travelers during future training sessions and workshops.
In advance, thank you for reading and taking a moment to provide feedback!
Alex Gonzalez
Director of Sales & Marketing
Best Western Plus Rockville Hotel & Suites
[email protected]