Inathi Gqola on Leading the Herd with Heart

Imagine a leader who embodies trust, empathy, and effective communication. Imagine a leader who not only inspires but also unites people toward a common goal. Many Flash leaders like Inathi Gqola , a software developer in our tech team, are cut from this exact cloth. We had a chat with Inathi to talk everything from leading a successful team to creating a culture that encourages continuous improvement and agility.?

?

The Markings of a Flash Leader?

?

A Flash leader of note, Inathi let us into his definition of a good leader and its importance. With deep conviction, he named key characteristics like “trustworthiness, empathy, and the ability to communicate effectively.”??

?

He then took it a step further to say Flash leaders need to have these and added extras like adaptability, resilience, and a customer-first approach. To be an effective leader, Inathi stands firm that leaders need to set an example and create an environment everyone can thrive in.?

?

Championing the Challenges of Leading?

?

Looking back at his journey in leadership, Inathi thinks back to a challenging yet transformational period of managing a diverse team of people. From this, he learnt the true importance of listening, understanding team members' strengths, and fostering inclusivity—an approach that has since become a cornerstone of his leadership style.?

?

Being a Guiding Light and Trailblazing?

?

Oftentimes, some of the greatest leaders have experienced great leadership firsthand. This rings true for Inathi who says that his mentor played an essential role in shaping his growth, stressing on continuous learning and humility. He learnt 3 key lessons he still carries to this day:?

1. Take feedback well?

2. Admit mistakes?

3. Stive for improvement – always.??

?

Past Experiences as Future Shapers?

?

With extensive experience being led and doing the leading, he’s learnt a great deal of lessons. Reflecting, Inathi looks back at a standout memory that led to the realisation that “waiting for absolute perfection is unrealistic and can hinder progress.” Since then, he’s directed his energy towards fostering a culture of agility and continuous improvement.??

?

For Inathi, the pursuit of perfection whether it be in decision-making or product launches can lead to missed opportunities. With these learnings in mind, he continues to “roll with the punches and adapt when things don't go as planned.”?

?

Being the Culture Keeper?

?

The golden thread that runs through every Flash leader is being the one to take charge and walk the talk. “Leaders shape culture by setting the tone, being open, and leading by example,” Inathi said. His statement stems from the deep-rooted belief that at Flash, leadership is not just about the title. It’s about empowering teams, encouraging new ideas, and keeping values at the forefront. With one of our Flash values being “We’ve got each other’s backs,” Inathi emphasises the importance of “sticking together through ups and downs.”??

?

Advice that Adds Value?

?

The best advice Inathi has received is to stay true to himself to, show empathy to the next person, and build trust with the team. On the other side of the coin, the worst advice was to focus only on short-term wins, which contradicts Flash's values.?

?

You hear phrases like "I trust you," "Your work matters," and "Let's tackle this together," from leaders like Inathi at Flash – motivating and supporting their teams effectively, if we do say so ourselves. We believe that by showing appreciation, giving feedback, and celebrating wins, you can inspire teams to excel.?

?

Join the Flash Herd

?

Inathi’s story is just one of many that demonstrates the dynamic and impactful leadership at Flash. If you’re inspired to lead with heart and join a team that values shared wins, growth and innovation, check out our careers page for exciting opportunities to join us on our mission to make people’s lives easier.?