In-Person verification
Natarajan K
Forensic Investigations, AML, KYC, Financial Crime Compliance, Remediation, Transaction Monitoring
Know Your Customer (KYC): In-person verification (IPV) is the process to find out the existence of the customer by meeting in-person and verifying identity and address proof with original. With the advancement of technology, IPV may be carried out by video meeting/conferencing with the help of internet and web camera.
As a client, you can use the live conversation medium of your choice during your in-person verification via Skype or Gtalk or Yahoo Messenger. You will need good Internet connection, a properly installed web camera and since you have to have a word online with the authorizing representatives, get a fully functional headset too.
Banks will schedule a live conversation with you upon receipt of your duly filled and completed KRA-KYC and self certified document. Before the IPV starts, make sure you have your address proof and PAN card ready to show. Also, ensure that your computer system's resolution and video quality are set to high, making it easier to identify you.