In-app messages with Synerise!?

In-app messages with Synerise!?

We are expanding the ability to communicate and engage with your customers via mobile apps with in-app messaging. These well-targeted communications improve users' mobile app experience by showing them personalized content tailored to their needs and in-app activities.

What's more, in-app messaging helps engage customers by reaching them at the most appropriate time. The flexibility of this solution allows you to use it in various business scenarios tailored to your business goals.???

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Why use Synerise in-app messages?

The combination of the new form of communication with the other Synerise modules allows for even more precise and differentiated communication without the need for any development on the mobile application side.

Below you will find the key elements that make up in-app messaging in Synerise.

Driven by events

Each in-app message is triggered by events in the mobile app that reflect each user's actions, allowing you to create even better contextual notifications based on user behavior. As a result, you always reach them with the most relevant content at the best time.?

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Boosted by segmentation

Using Synerise's powerful segmentation capabilities, you can be sure to always reach the right users by creating user segments based on any activity in the application combined with other significant parameters for you.

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Unlimited creation possibilities

With the available content builder, the possibilities for creating messages for your communications are almost endless. You have ready-made layout types from which you can choose the most suitable one for you and adapt it to the style of your application and your specific business requirements.

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Just in time

With Synerise, you have full flexibility in managing the timing of in-app messages. Whether you plan for long-term communication or need to reach your users quickly, you can use any option you want while applying various custom rules.

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Smart limits

What could be worse than receiving too many messages? It is annoying and can result in a worse user experience in the app. To avoid that, you can use a communication limitation mechanism to manage the frequency of messages over time. Moreover, the communication prioritization mechanism will make it easier for you to select key messages for your users by allowing all messages to be displayed in the sequence you specify.

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Hyper-personalized messaging

With Synerise, you can fully personalize your in-app messages by leveraging all your behavioral data, creating the most precise analytics that enables you to develop the most tailored recommendations for your users.??

What are the core pros of in-app messaging?

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Get inspired by in-app messaging use cases we've prepared for you

In-app message with a promotional code reminder

Learn how to create a reminder for customers using an in-app message about an email promo code that was previously sent to them and has not yet been redeemed.

Loyalty program points balance reminder in in-app message

This use case describes the process of creating a reminder to customers about the balance of loyalty points they have in their account and the time left until points expire using an in-app message.

Show basket value needed to enable a promotion

In this use case, you will prepare an in-app campaign informing how much more the customer needs to spend to reach the discount threshold.

For more details on Synerise in-app messaging, check out our User Guide

Implement in-app communication now and engage your users when they use the app, enriching their experience and motivating them to take action.?

Kamil Gaczo?, Product Owner

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