Improving Productivity in the UK Workforce through Digital Transformation

Improving Productivity in the UK Workforce through Digital Transformation

Over the past two years, there has been a noticeable increase in the use of multiple desktop software, web applications, and apps among UK workers. However, compared to its neighboring countries, France and Germany, the UK still lags significantly in the adoption and usage of digital tools. To stay competitive in the modern business landscape, Britain must consider increasing its use of digital tools.

Statistics from a recent Wrike Digital Work Report have revealed that although the use of apps in British businesses is on the rise, outdated work practices may be hindering productivity. Despite the rise in application usage in British businesses, outdated work practices inhibit performance, leading to higher stress levels in nearly 70% of employees. To address this issue, organizations must focus on productivity and identify areas of improvement.

The first step towards achieving this is to measure productivity. Assessing current work practices and identifying opportunity areas can help companies reduce stress levels in employees. Measuring key performance indicators can highlight areas where performance is dropping, and organizations can take appropriate steps to address these. Further, implement new technologies, streamline workflows, and provide staff with additional training.

For about 22% of UK workers, apps were said to hinder in performing work. Since 2022 there has been a significant surge in the productivity of French and German workers, as high as 53% and 47% respectively. However, the UK workforce has only witnessed a rise of 26%. This productivity gap could be due to the slow adoption of new digital working methods.

By investing in innovative working methods and tools, businesses can create a more dynamic and engaged workforce, leading to increased profitability and growth. Addressing this productivity leakage requires visibility and real-time actionable insights through workforce analytics to enable leaders to improve their operations and decision-making capabilities via an intelligent approach.

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Currently, one in three UK workers labels themselves as ‘Quiet Quitters”. This signals that an employee is not happy in their existing position or is experiencing severe burnout. Quiet quitting is a way employees deal with burnout to help alleviate stress. This ‘doing the bare minimum’ can be attributed to the absence of creativity and interest, leading to a demotivated workforce.

Despite the stunted productivity graph, there is hope for improvement in the future. The acceleration of digital transformation has the potential to lead to significant productivity gains in the coming years. While there is no easy fix, companies can start by embracing technology, and deploying digital solutions to streamline their operations, transparency, and an overall continuous improvement culture.


- Article by Harjiv Singh Rekhi

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Kishore R. Rajesh Sharma Ankur Dhingra Arvind Sagar Ashish Syngal

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