Improving Employee Experience through Learning, Skill Development & Mobility
David Green ????
Co-Author of Excellence in People Analytics | People Analytics leader | Director, Insight222 & myHRfuture.com | Conference speaker | Host, Digital HR Leaders Podcast
Learning is about empowerment and about growth, it is not about compliance
Those are the words of Kat Kennedy, my guest on this week's episode of the Digital HR Leaders Podcast. Kat is the Chief Experience Officer of Degreed, where she has overall responsibility for Product and Technology
Kat was employee #3 at Degreed, and since she joined in 2012 the company has enjoyed phenomenal growth and created an entire new category in the HR technology market with its Learning Experience Platform.
In our discussion, Kat shares an interesting perspective around the experience of being part of a fast growing HR Tech company, which I think can be applied to any start-up:
It is a new company every six months, I think that is the biggest takeaway that I have had for the past eight years is that you can never rest on ‘well we have got it under control now’ because what the organisation needs changes so quickly as you are scaling at the rate that we are
The rate that Degreed is scaling has been intensified during Covid-19 with the pandemic further accentuating the importance of re-skilling, up-skilling and learning. Since the start of the crisis, as Kat outlines in our discussion, Degreed has hired another 150 people into the firm.
You can listen by clicking on the image below or by visiting the podcast website here.
In our conversation, Kat and I discuss:
- The challenges in running a fast-growing HR Tech company
- Creating the new LXP category and being a female leader in tech ("The challenge in creating a category is you don't have the line item but the fun in creating a category is it's just all about listening to the challenges that those companies have and coming up with solutions through partnership to solve them.")
- Why it is crucial to use data and analytics in L&D ("Analytics helps you know where you are, it helps you see where things are going and it can also give you insights into activities that are happening beyond your control.")
- How companies like Unilever have tied learning to outcomes such as promotion rates and engagement
- How learning, careers and mobility are all coming together into one personalised platform aka the talent marketplace ("When we have the right data sets, we understand the individual, how they talk about their skills and capabilities and we see the work that they are doing...")
- What we can learn from organisations who are combining learning, analytics and skills together
- The future direction of the learning & development field
This episode is a must-listen for anyone interested or involved in learning, skills and the technology that support it, so that’s business leaders, CHROs, Chief Learning Officers and anyone in a People Analytics, Workforce Planning or HR Business Partner role.
Learning is about developing skills so that the business can move forward at the pace that is needed
LISTEN TO THE PODCAST
To listen to the Podcast and read the transcript of my discussion with Kat, head over to myHRfuture by clicking on this link: Improving Employee Experience through Learning, Skill Development and Mobility
WATCH THE VIDEOS
As well as the podcast, there will be a couple of videos available on the myHRfuture YouTube channel highlighting two of the topics Kat and I covered in our conversation. In this video Kat explains how projects, jobs and talent mobility all come together with learning.
GET INVOLVED
If you enjoyed listening to this week's podcast episode, I'd be grateful if you could take the following steps:
- Please subscribe to the Digital HR Leaders podcast and weekly newsletter to make sure you don’t miss an episode.
- Please take the time to rate the show on iTunes. We rely on your feedback and support to make the podcast, so this is very helpful!
- Who would you like to see me interview in future episodes? Let me know in the comments below.
- Lastly, don’t forget to share on social media with your friends and colleagues, your support is always greatly appreciated!
THANK YOU
A huge thank you to Kat for sharing her time and expertise as well as Degreed's journey over the last eight years with listeners of the podcast. You can find out more about Kat on the Degreed blog and you can connect with Kat on LinkedIn. Kat will also be speaking at the virtual Degreed Lens event on 30 September.
Thanks also to Degreed for sponsoring Series 9, and also Ian Bailie, Manpreet Randhawa, Caroline Styr and the myHRfuture team for creating the Digital HR Leaders podcast and video series.
CATCH UP ON THE DIGITAL HR LEADERS PODCAST
If you haven't listened to all of the episodes of the Digital HR Leaders Podcast, you can catch up now by clicking on the links below.
- EP 42: Gianpiero Petriglieri - How Do You Create a Learning Culture in the Workplace?
- EP 41: Lynda Gratton - How can HR help shape the re-skilling and learning agenda?
- Bonus Episode: Diane Gherson - How IBM is Reinventing HR with AI and People Analytics
- Summer Special #5: Sophie Rwegera Khadhraoui - Building a People Analytics Function in a Humanitarian Organisation
- Summer Special #4: Dan Cable - How to help people love what they do at work
- Summer Special #3: Torin Ellis - What is HR's Role in Creating Diverse and Inclusive Organisations?
- Summer Special #2: Tomas Chamorro-Premuzic - What is the role of leadership in times of crisis?
- Summer Special #1: Amy Edmondson - How to create Psychological Safety at work
- EP 40: David Green - How can People Analytics drive business value?
- EP 39: Jeremy Shapiro - How People Analytics has progressed in the last ten years
- EP 38: Heather McGowan - How Covid-19 is accelerating the Future of Work
- EP 37: Thomas Rasmussen - How National Australia Bank has scaled People Analytics
- EP 36: Ravin Jesuthasan - Six imperatives for HR in the Future of Work
- BONUS EPISODE: Amit Mohindra & Dawn Klinghoffer - What is the future of People Analytics?
- EP 35: Peter Hinssen - What is the role of HR in driving and enabling innovation?
- EP 34: Bruce Daisley - What do business leaders want from HR?
- EP 33: Dirk Jonker - Why People Analytics needs to behave like a start-up
- EP 32: Cole Nussbaumer Knaflic - The role of storytelling in People Analytics and Data Visualisation
- EP 31: Piyush Mathur - How Johnson & Johnson uses People Analytics to drive business outcomes
- BONUS EPISODE - Heather Whiteman, RJ Milnor & Ian Bailie (Live at PAFOW) - How to develop the HR skills of the future
- EP 30: Katy Gray - How Arup uses reward data to drive behavioural change
- EP 29: Uri Ort - What is the future of talent assessment?
- EP 28: Zara Nanu - The role of People Analytics in Gender Pay Analysis
- EP 27: Julia Shaw - How can technology reduce bias in the workplace
- EP 26: Stela Lupushor - How HR can be a Catalyst for Change
- BONUS EPISODE: Volker Jacobs - How to scale Employee Experience
- EP 25: Julie Digby - How HR Drives Transformation and Org Design at Mars
- EP 24: RJ Milnor - How McKesson uses ONA to identify what drives high performance in sales
- EP 23: Rupert Morrison - Rethinking Workforce Planning & Organisation Design
- EP 22: Dawn Klinghoffer - The Evolution of People Analytics at Microsoft
- EP 21: John Boudreau - Reinventing Jobs: The Future of Work and it's impact on HR
- EP 20: Tanuj Kapilashrami - How Standard Chartered designed an exceptional Employee Experience
- EP 19: Anna Tavis: What is Agile HR and how are companies adopting it?
- EP 18: Sarah Johnson: How to use employee surveys to create strategic value
- EP 17: Leena Nair - How HR drives business value at Unilever
- EP 16: Keith McNulty - HR 3.0: more data driven, more agile and more business focused
- EP 15: Jason Corsello - The Shift From HR Tech to Work Tech
- EP 14: Jill Larsen - How does the CHRO successfully partner with the CEO
- EP 13: Frida Polli - How AI and Behavioural Science can reduce bias in recruiting
- EP 12: Ian O'Keefe - The Workforce Analytics journey at JP Morgan Chase
- EP 11: Dave Ulrich - The role of HR in the Digital Age
- EP 10: Jordan Pettman - How Nestlé uses People Analytics to measure Gender Pay Gap and Equity
- EP 9: Catalina Schveninger - The Evolution of Corporate Learning at Vodafone
- EP 8: Richard Collins - How is Automation, AI and Analytics changing recruiting?
- EP 7: Katarina Berg - Spotify's CHRO on Leading HR in a digital world
- EP 6: Nick Holley - How HR can become more business relevant
- EP 5: Eden Britt - How to build a People Analytics team in a global organisation | The People Analytics journey at HSBC
- EP 4: Yvette Cameron - How Blockchain will disrupt the Future of Work and HR Technology
- EP 3: Didier Elzinga - How to Create a Culture First Company
- EP 2: Edward Houghton - The Head of Research at the CIPD on Driving Business Performance with People Data
- EP 1: Sharon Doherty - How to transform HR to be more digital and building a culture of diversity
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ABOUT THE AUTHOR
David is a globally respected writer, speaker, conference chair, and executive consultant on people analytics, data-driven HR and the future of work. As an Executive Director at Insight222, he helps global organisations create more cultural and economic value through the wise and ethical use of people data and analytics. Prior to joining Insight222 and taking up a board advisor role at TrustSphere, David was the Global Director of People Analytics Solutions at IBM Watson Talent. As such, David has extensive experience in helping organisations embark upon and accelerate their people analytics journeys. David also hosts the Digital HR Leaders Podcast on myHRfuture.
SEE ME SPEAK AT THESE EVENTS
I’ll be chairing and/or speaking about how to drive business value and employee experience through as well as the Nine Dimensions for Excellence in People Analytics model at the following upcoming events:
- 5-6 Oct 2020 - PAFOW Global Fall 2020 - I’ll be co-hosting with Al Adamsen. In what is a real stellar line-up, confirmed speakers include Prasad Setty (Google), Dawn Klinghoffer (Microsoft) and Michael Arena (Amazon).
- 6 Oct 2020 - Employee Experience Summit – I’ll be delivering the closing keynote on 6th October at the EX Summit, where other speakers include Mark Levy, Noor van Boven and Vera Gramkow.
Chief Learning Officer @Ericsson | Learning our way to a better future | Building critical skills + putting them to work #5G |
4 年Great session David Green and Kat Kennedy! :-)
CEO & Fundador na Elevatte | Estrategista de carreira | Pessoas | Produto | Tecnologia | Growth ?? Te ajudo a dobrar o seu salário ?? Former: Ambev, Americanas.com and Gupy
4 年Hey, Karina Matheus dos Santos Maybe will like this David Green is a good writer and research about people!
Building and deploying AI Agent Digital Humans in NVIDIA Omniverse: ACE, NIM (NeMo), RIVA, Tokkio, Audio2Face, Metahumans - Join me! | STEAM Education Mentor
4 年Love Kat Kennedy’s energy and enthusiasm in this podcast. Shared this with my team ??
Globally Experienced People & Culture Leader | Future of Work | Fractional Digital HR | NASDAQ Entrepreneurial Centre | Speaker | Exec Coach to Extraordinary Female Leaders
4 年great one! Sonia Mooney - you have a lot of value to share in the whole EX sphere!