Improve Your Supply Chain with Reliable Rail Solutions

Rail is the safest, most efficient, and sustainable way to deliver goods. With this in mind, we are committed to continuously improving our network to meet the needs of customers like you and the broader economy.

Our investments in infrastructure, technology, and safety are driving results. By?leveraging our extensive network?and connections across the U.S., we are providing service you can depend on. ??

Why it matters to you:?In today’s?unpredictable supply chain landscape,?operational excellence is crucial for your success. We're delivering for you with faster, more dependable deliveries, reduced impact from supply chain disruptions, and a stronger partnership to support your business. ?

The bottom line:?Norfolk Southern is committed to being the partner you can trust to drive success with safe, resilient, and reliable service every day. ??

Watch this video to hear directly from our CEO, Mark George , about our progress:

BOOSTING EFFICIENCY AT RAILYARDS

We're strengthening our workforce to improve productivity and safety across our railyards. Through greater accountability, open communication, and respect, our employees are driving operational improvements for more efficient deliveries.?

See how Norris Yard in Alabama is managing higher volumes and achieving record on-time origin departures.

RAIL CONNECTIVITY FUELS ECONOMIC GROWTH

Rail played a key role in helping this family-owned business expand its market reach, spurring economic prosperity in this rural Pennsylvania community.

MAXIMIZE YOUR SHIPMENT VISIBILITY

Track your shipments in real time with RailPulse ’s GPS and telemetry sensors. With the visibility you need to make smarter decisions and minimize disruptions, you’ll keep your business moving smoothly.

Get started with our customer guide:

IMPROVING YOUR CUSTOMER EXPERIENCE

We’re proud to announce the formation of our Customer Advisory Board.

Feedback and insights from these esteemed industry leaders will benefit all Norfolk Southern customers as we explore new ways to better innovate and meet your needs.

HURRICANE RELIEF IN ACTION

We know firsthand the critical role rail plays in connecting communities, and we stand with those affected by recent hurricanes. To help ensure immediate relief and long-term discovery, we donated?$500K to the Red Cross?and activated our Employee Disaster Relief Program to support both our team and local communities in need.?

Team NS also worked hard to get our core routes reopened within 72 hours, minimizing the impact of the hurricane on your supply chain. That’s the definition of resiliency. ??

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