Improve the Outcome of Each Cybersecurity Investigation

Welcome to this month's edition of Streamlined by D3 Security. ?This time, we’re exploring one of the lesser talked about aspects of cybersecurity: case management.

Analysts often become fatigued from monitoring multiple queues with hundreds of alerts on any given day. A well-built, robust case management system can help in consolidating your alert queue, giving your analysts a single platform to work out of, rather than managing multiple dashboards during investigations.

Why Combine Case Management with SOAR

Case management and security orchestration, automation, and response (SOAR), if built and implemented correctly, can greatly improve an organization’s cybersecurity robustness. These two distinct tools can work together to enhance an organization’s ability to detect, respond to, and remediate security incidents effectively.

How does SOAR support case management?

• Automating workflows to execute predefined actions based on the specifics of a case.
• Triaging alerts based on severity and alert type.
• Giving analysts insights, recommendations, and contextual information about incidents when making critical decisions.

Getting case management right is a challenge for most SOAR platforms, which are designed as simple automation engines, not full-featured investigative platforms.

For SOAR to do case management well, it needs to be built into the platform, and not as an afterthought.?

Uniquely among SOAR vendors, D3 Security has case management in its roots. Smart SOAR has been built from the ground up to help SOC teams work better from alert detection to the resolution of complex investigations.

Here are some specific use cases that Smart SOAR’s case management features can help solve:?

• Ability to triage and dismiss alerts within the system before creating a new case
• Generate cases with prebuilt tasks corresponding to workflows defined in playbooks
• Ability to ingest alerts from multiple data sources to consolidate alert queues
• Ability to correlate multiple alerts into a single case
• Automatically correlate cases based on shared artifacts, or other criteria

To get a detailed look into D3 Smart SOAR’s case management capabilities, click here.

Why Smart SOAR?

When you think of your organization’s cybersecurity posture, It all comes down to how much you can trust your tools to detect threats and mitigate them. Keeping it simple is important while utilizing all the latest and greatest security features out there.

Smart SOAR gives you the best of both worlds. It is built keeping in mind the trust you place in your security systems to be reliable while giving you the ability to use any security tool that works best for your organization and giving you the power of automation to reduce noise and focus on real threats.

See Smart SOAR in action at an event near you here

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About D3 Security

D3 Security’s Smart SOAR? helps solve many of the most entrenched problems in cybersecurity—including analyst burnout, alert overwhelm, and information silos—by transforming separate tools into a unified ecosystem with multi-tier automation, codeless orchestration, robust case management, and environment-wide reporting. Smart SOAR performs autonomous triage and drastically reduces false positives so that enterprise, MSSP, and public sector security teams can spend more time on real threats.