IMPORTANT MESSAGE FOR CALL CENTERS AND PUBLISHERS

IMPORTANT MESSAGE FOR CALL CENTERS AND PUBLISHERS


Hello Partners

BPO LIST is getting approved to be part of a network that have DIRECT BUYERS for many verticals. Hundreds of verticals and thousands of categories. Not all companies can be part of this network since the vetting process is not easy.

Being in contract with a direct client, will be good for everyone, the payouts will be higher, faster and we will have much more possibilities, even with 5 10, 20 buyers for the same campaign to disputing and bidding in your calls.

On this new network, we will be able to use, with all its features, a platform that can provide us real time report, call tracking, recordings, all the details for each call with payout, duration, etc.

Each center will have their own login to the portal for real time access, 1 DID for each campaign, and with that we will have all information about every DID, Centers, Calls and most important the Call center Performance.

Based on these indicators, we will be able to know not only your performance, but also your quality, average duration of the calls, closing ration, etc. 

This indicators will help the client to let us know which publisher they will want to work and based on those we will take automatic actions, like disable the center DID, or removing the center from the campaign.

We will be able to increase or reduce the call center payout, automatically, according to their performance. 

We understand not all calls convert or generate a sale, but a sale is the ultimate goal. Without it, there is no campaign, no buyer to take our calls. The buyer MUST make money.

However, we will set min % of closing sales and if the performance is lower than a certain level, the center will be automatically cut off from that campaign. We won’t need to talk with the center, discuss, ask why that is happening. The bottom line, only performance matters.

If the % is high, we will pay more.

In our network, the good call center will improve in our rank and get more and more priority on the calls and campaigns and the bad centers will reduce their score at a point that it will be removed from our network.

ZERO TOLERANCE TO FRAUD, MISLEADING, SPAMMY, BOT OR SUSPICIOUS TRAFFIC.

In the next few weeks we will have it all integrate and the new opportunities will start to appear.

If you want to be part of our network, please, signup at https://www.bpolist.com/signup/ and we will keep you posted.

Thank you

Gastón K?ufer Barbé, MBA

Digital Marketing Specialist | Guest Lecturer in Marketing | Author

3 个月

Nice, Sandro! Thanks for sharing!

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