Importance of trust in business: how to build and nurture it in your organization?
Gopakumar Pillai
CEO @ SBL | I help seasoned managers with Workplace Change Management, Employee Growth and Leadership Development
Trust is a priceless commodity but totally inexpensive. It cannot be purchased nor can it be faked. You can gain trust only by proving your worth through your actions.
It is the paramount factor that forges strong bonds whether in business or in personal life. Trusting a person requires a strong and established belief in the honesty of the person and it doesn’t happen overnight. It is gained slowly through honest and transparent deeds and by keeping one’s commitments.
The interesting thing is that once gained trust is the most vulnerable and fragile asset of the business. Handle trust delicately, for once broken it can never be restored.
Are today’s businesses ignoring the value of building trust in the organizations? Yes, to an extent there has been a decline in trust within organizations and this breeds insecurities in business relationships. Distrust in business instills anxiety, and a lack of transparency lowers creativity and affects the productivity of the organization. Any business that is focused on long-term sustainable growth needs to emphasize on encouraging a culture that promotes external and internal trust.
Trust is gaining importance with the world shrinking into a global village and many businesses being conducted in the absence of any physical interaction or even a formal meeting. It has become quite common to have business transactions over the internet including buying, selling, and making payments. Such relationships require solid trust between the associated parties for long-term sustenance. Hence, it is important for business leaders to inspire trust in their organizations.
I hope that this discussion will motivate and guide you to take steps to create an environment of trust in your organization.
Defining Trust in a business organization
Business runs on a number of relationships that can be rightly called its core foundation. Relationships are formed in an organization between the employees, customers, clients, and other stakeholders and everyone involved makes the organization work because of the trust they have in each other.
In the context of a business, trust assures reliability in the strength, integrity, and values of the organization. Strong interpersonal relationships founded on trust are pivotal for the success of any organization. All sustainable businesses have focused on building trust in all their external and internal relationships.
The important elements of trust
Try aligning your actions and strategies according to these elements and build a solid foundation of trust in your relationships.
This post was originally published Here: https://www.gopakumarpillai.com/importance-of-trust-in-business/