The Importance of Relationships in Business

Many employees question their job security at their current company.  They believe that no matter how much time and effort they put into their job, they may still be seen as expendable should the business encounter any financial difficulties. 

As a leader, it is important that you develop the type of relationship with your employees that makes them feel valued.  An effective relationship leader will make their employees feel that they can approach them with their concerns and receive an honest answer. 

When employees feel that they have that level of safety with you, they will feel comfortable approaching you with their concerns.  They are also more likely to give more and push harder towards meeting both personal and departmental or corporate goals.

Zig Ziglar said it best: “People don’t care how much you know until they know how much you care.” 

Spend some time evaluating your leadership level and style in each of these key areas to determine where you can improve as a relationship-based leader:

Communicate – Do you talk to or at the people you lead?  Try this:  seek first to understand the unique needs, wants, and fear of those with whom you are communicating.  Then tailor your message and your communication style in response. 

Affirm – Acknowledge the value each member brings to your team.  Some respond better to verbal praise, others to a hand-written note, and still others need public recognition.  The better you know and understand the people you lead, the better you will be able to affirm their value to you and the organization.

Recognize – Don’t miss the opportunity to recognize small wins.  Small wins add up to bigger wins and build huge momentum for your team.

Example – Be an example for those you want to lead.  If you want your team to be accountable for their actions and decisions, then you must exhibit accountability.  If you want to build a culture of positivity, then be a person to always looks for the positive.

The need to connect with others is inherent in our being.  Start with those you interact with on every day.  Look for ways to build a relationship – find something in common with each person, focus on others, and be the kind of person people want to be around. 

Connecting with and building relationships with those on your team leads to stronger teams, greater productivity, and a better work environment. 

What can you do this week to show your team that you care and start building stronger relationships?