The Importance of Knowing Your Job
Ben Hosking
#OzEP | Decorated Police Tactical Group Veteran | Executive Protection Manager | Creative problem solver, writer and WheelsUp Podcast co-host
Lessons from Experience in Executive Protection
In the realm of executive protection, there is a significant difference between knowing the job and knowing your job. On an average detail (and I don’t mean each detail, I’m describing the quality of the detail) there will be one to two agents who believe their responsibility is to stand beside the client at all times, failing to comprehend the necessity to be present for their team. This disparity becomes apparent when faced with real-life scenarios that test the competence and preparedness of security professionals. More often than not it is from a direct lack of experience in the space of received training and also a personal fault where the agent’s are unwilling to reflect on past learning experiences or receive critical feedback in their development. What do you need to know to look for in order to identify these agents should you be employing executive protection teams, we will explore the significance of understanding your role, emphasising the need for thorough understanding vs the appearance of a good agent.
The Importance of complex and developed experiences to draw from:
In the realm of professional growth and expertise, the importance of complex and developed experiences cannot be overstated. These experiences serve as the foundation upon which professionals build their skills, knowledge, and insights. By engaging in diverse and challenging scenarios which in and of themselves generate opportunities for growth under the right circumstances, individuals are exposed to a wide range of environmental factors that will test their abilities and expand their understanding of their respective fields. Notably it does take adept leader to guide and assist each person through these growth periods, but the underlying outcome that is observable is a specific confidence in handling any situation that person is later faced with due to their belief in the skill set and development they’ve had
Complex experiences offer valuable lessons that cannot be learned from textbooks or theory alone. They provide practitioners with real-life challenges, unpredictable variables, and the opportunity to make critical decisions under pressure. Drawing from these experiences allows professionals to refine their problem-solving skills, enhance their adaptability, and develop a nuanced understanding of the industry. It enables them to approach future situations with a wealth of knowledge and the confidence that comes from successfully navigating complex scenarios. Ultimately, the ability to draw from these lived experiences empowers EP agents to excel in their roles and make meaningful contributions to their organisations and thus the mission of supporting their clients.
Drawing on Experience:
Reflection is a super power, just as I now know from getting bogged in the Police 4WD out bush advancing routes for remote tasks that I need to know the routes intimately before I run them with the principal, the same goes for yours or the agents your working with’s reflection of previous experiences. Without that reflection, the mistakes they can make are not only more risky because they don’t know how to deal with it, they’re dangerous to your client as it might happen with the principal. In past experiences, we encounter moments that reinforce the value of training and knowing one's responsibilities. One such instance I vividly remember as described above is where I encountered a challenging situation that required immediate action. The memory of being stuck in a remote location with a winch-worthy tree just out of reach serves as a poignant reminder of the importance of advance preparation and understanding the capabilities of the equipment.
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Knowing Your Shit vs. Knowing You're Shit: (I love this one)
In the world of executive protection, there is no room for complacency or ignorance. Security professionals must possess a deep understanding of their roles and responsibilities. This means not only being aware of their own strengths and limitations but also acknowledging the need for continuous learning and improvement. By constantly seeking knowledge and honing their skills, security professionals can provide a higher level of service and ensure the safety of their principals.
The Value of Knowing Your Job:
Knowing your job as an executive protection professional extends beyond technical competence. It encompasses a deep understanding of the industry, the ability to anticipate potential threats, and the capacity to make informed decisions in high-pressure situations as well as admit when there is a limitation to your skills, abilities or belief in a successful outcome. When security professionals are well-versed in their roles, they instill confidence in their team, the principal, and themselves. This level of expertise not only enhances the effectiveness of the security operation but also contributes to the overall success and reputation of the organisation.
Getting to the end:
In the field of executive protection, the difference between knowing your job and not knowing your job can have significant implications. Thorough real-world experience, is vital to ensuring the smooth execution of protective operations. The personal experiences and reflections of security professionals emphasise the importance of continuous learning, professional development, and being well-prepared for any scenario.
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1 年Nice article Ben!! I particularly like this "the importance of complex and developed experiences cannot be overstated"
This is great insight from a person who knows the industry and task particularly well. Lots of people are what I’d call ‘interested amateurs’ in protection, but operators like Ben are experts in the field. Great reading.