The importance of internal branding
Branding starts from the inside. Employees must understand and embrace everything about the brand: its positioning (what it means relative to the category and competition), its values (what it stands for) and its purpose (why it exists). Only then can the brand be delivered effectively to the customer. When companies ignore or minimize internal branding, behavior and communication, their marketing efforts are undermined and compromised. A strong internal branding effort strengthens the company from the inside out, giving employees the tools to communicate effectively to the market on an ongoing basis.
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CEO at realestate.co.nz
8 年A great paper Ben, thanks for sharing.