Importance Employee Behaviour and Culture in Organization

The behaviors of employees in the workplace have a direct correlation to the business' operations, and concurrently, its success. Typically, professional behaviors generate collaborative work product and elevate the status of the company, while poor or unprofessional behaviors have the potential to thwart productivity, decrease morale and create a poor public image.

Cohesiveness

For a business to perform well, it must be comprised of qualified, well-trained professionals who have the ability to work in a collaborative team environment toward shared common goals. When any member of the team exhibits unprofessional behavior, it has the potential to create animosity and resentment among the ranks and derail progress in carrying out corporate objectives. Some examples of poor or unprofessional behavior include:

• Being late or a no-show
• Non-participation in meetings and group initiatives
• Disrespectful behavior toward colleagues or superiors
• Failure to meet agreed-upon deadlines
• Not pulling your weight or doing your share
• Gossiping or spreading rumors

Productivity

When employers behave poorly in the workplace, things don’t get done -- or done right. For example, if a member of the team fails to compete their portion of a group project, or undermines the rest of the team due to a disagreement, work product suffers. This can result in angry or lost clients, increased costs and dissent among the ranks. Concurrently, employees who behave well and who band together, who contribute equally and agree to disagree can surpass expectations in achieving goals and objectives.

Morale

When people are happy to come to work, are satisfied with their jobs and enjoy the company and collaboration of their colleagues, morale is high. When the workplace feels hostile, unsettled and unwelcoming, and when employees and managers are constantly bickering and refusing to work as a team, morale suffers. Low morale can produce more absenteeism and high levels of turnover, all of which are costly for a business.

Recruitment and Retention

When it comes to finding and keeping the best employees, workplace atmosphere is a critical factor. If prospects inquire about turnover rate or environment, they may choose to look elsewhere, if it’s clear professional behavior is the exception rather than the rule. Even if someone does accept a job with the company, once they’re in the thick of things and recognize unprofessional behavior, they may quickly exit. This can halt productivity, as well as require additional time and funds to re-recruit and retrain for the role.

Public Perception

In an age in which perceptions of companies are shared widely via the internet, a company that has a reputation for poorly behaved employees and associated poor service levels will discover that its reputation has spread rapidly. Having a reputation for unprofessional behavior puts a company at a distinct disadvantage. In addition to having problems attracting and retaining employees, it may be difficult to keep existing customers and to bring in new ones. Keep in mind that employees who behave poorly toward one another, often behave the same way with clients.

Regards,

Arif Aulia Rahman