Import General Manifest (IGM)

In Bangladesh, issues related to the Import General Manifest (IGM) can create significant problems for importers. The IGM is a mandatory document submitted by shipping agents or airlines to the Customs Authority before goods arrive at the port. Any errors or delays in the IGM can lead to fines, delays, or cargo holds. Here are some common IGM-related problems and solutions:

1. Delay in IGM Submission

A. Problem: If the shipping agent does not submit the IGM on time, customs clearance is delayed, leading to storage charges and demurrage fees.

B. Solution: Ensure the shipping line or airline submits the IGM at least 24–48 hours before vessel arrival.

Importers should follow up with agents for timely submission.

2. IGM Data Mismatch with Shipping Documents

A. Problem: Differences between the IGM and shipping documents (Bill of Lading, Invoice, Packing List) cause customs clearance delays.

B. Common Mistakes

• Incorrect HS Code or commodity description.
• Mismatch in quantity, weight, or value.
• Wrong consignee or notify party details.

C. Solution:

• Verify the IGM details before submission.
• Ensure shipping documents match exactly with the IGM.
• If an error occurs, submit a correction request (IGM Amendment).

3. IGM Amendment Delays

A. Problem: If the IGM contains errors, an amendment must be requested. This process can take days, delaying customs clearance.

B. Solution:

• Submit amendment requests early to the Customs House.
• Ensure the shipping agent provides the correct amendment documents.
• Pay any applicable amendment fees quickly to avoid further delay.

4. IGM Hold or Customs Query

A. Problem: Customs may hold the IGM due to suspicion of underinvoicing, misdeclaration, or restricted goods. This leads to:

• Investigation delays.
• Requirement for additional documents (like country of origin, product certification).

B. Solution:

• Ensure accurate declaration of goods.
• Provide supporting documents if customs raises any queries.
• If unfairly held, consult with a customs clearing agent (C&F Agent) to resolve the issue.

5. Wrong Port or Container Information

A. Problem:

• Goods sent to the wrong port due to incorrect IGM entry.
• Incorrect container numbers can cause misrouting or loss of cargo.

B. Solution:

• Double-check the port of discharge and container numbers before shipment.
• Coordinate with the shipping line for corrections if needed.

6. Customs Duty Discrepancy Due to IGM Issues

A. Problem: If there’s an error in the declared value or HS Code, customs may apply higher duties or penalties.

B. Solution:

• Use the correct HS Code and proper valuation method.
• Consult a customs expert to ensure duty accuracy.

7. Handling IGM Problems Efficiently

1. Work with experienced shipping agents & C&F agents to avoid errors.
2. Monitor IGM submissions & amendments proactively.
3. Maintain proper documentation (Bill of Lading, invoice, packing list, etc.).
4. Communicate with customs officials if there’s an issue.