Implementing Meaningful and Sustainable Transformations

Many tools and concepts can be applied when implementing a transformation in a business. But what makes the transformation meaningful? What is the?thing?that will drive the transformation’s success?

It’s not how well standard work is written or the number of pull cards in the loop, although it’s necessary to do those things correctly. That?meaningful?thing is how you choose to engage the people in the organization to make those tools and concepts successful.

One of the concepts presented by the Toyota Production System (TPS) is respect for people. In our experience, engagement happens in small pockets but is rarely viewed as the?foundation?of the implementation process.

It seems like common sense: “Of course, we talk to our people every day.” But it’s more than meetings about the day-to-day operational performance. It’s building trust through transparency and open, two-way communication. Does the entire team know the vision? Are the value stream maps, future plant layouts, and performance metrics posted where everyone can see them? Do operators know what changes are coming to their area and why? The?why?is a huge part of helping everyone understand the changes being made and the reasons behind them.

To read the full article visit our website: www.opsisters.com or at Quality Digest https://www.qualitydigest.com/inside/management-column/implementing-meaningful-and-sustainable-transformations-021422.html