Implementing Gen AI Chatbots: A Step-by-Step Guide for SMBs

Almost every product or solution business has internal and customer-facing needs.

A few businesses can say they have an efficient support system or seamless internal processes that lessen workloads on the agent.

SMBs are challenged to meet customer demands with their existing model.

While their counterparts are using Artificial Intelligence to scale customer support capacity, SMBs' approach to transforming CX has a mixed outlook.

25% of survey respondents with Freshbooks say they are testing or using Generative AI to outpace competitors.

Google claimed in its report that more and more SMBs are leveraging Generative AI for their customer-facing needs.

Small and medium businesses agree that Generative AI can automate business operations, but they fear the high cost of in-house solutions.

Besides high costs, there are other types of challenges restricting you from building your Gen AI chatbots.

Here comes a no-code platform to help you level up your Generative AI dreams for customer support.

Workativ provides solutions that minimize your administrative burden, including bottom-line expenses.

By adopting a no-code platform from Workativ, SMBs can drive tangible value for their businesses.

Let’s learn how to build your Gen AI chatbots without all the hassles efficiently.

Let’s find this significant roadblock for SMBs.

Read it here.