The Impact of Maslow's Hierarchy of Needs on Modern Remote Working

The Impact of Maslow's Hierarchy of Needs on Modern Remote Working

It's interesting how the raging debate around hybrid working has exposed some uncomfortable truths about how people look at work and their careers. We live in uncertain macroeconomic times. There has to be something more than just people being lazy and watching TV which most enemies of the remote work, more Seem to cite ad nauseam. Against proponents of flexible work who seem to have an underlying revelation about breaking away from the status quo.

Derived from the universally recognised humanistic psychology of Abraham Maslow, Maslow's hierarchy of needs presents a five-tier model of individual desires, with physiological needs at the base ascending to the need for self-actualisation at the pinnacle. This paper will aim to examine Maslow's hierarchy as it pertains to the modern milieu of working from home, focusing particularly on the crucial necessity of security.

The emerging work environment, marked by a significant shift towards remote work, can be comprehensively understood through the prism of Maslow's hierarchy of needs. The shift to remote working has proven to be inherently attractive to employees, primarily because it directly caters to the human need for security, which marks the second tier of Maslow's hierarchy. It provides a protective envelope, shielding employees from the potential vulnerabilities of traditional office environments.

Commuting or travelling to the office not only consumes valuable personal time, making work-life balance challenging, but it also exposes employees to a myriad of external factors, which may breed constant, underlying stress. Traffic hassles, for instance, make employees susceptible to unanticipated situations that could violate their sense of security. Working from home circumvents these issues, thus promising a secure environment conducive to employee productivity and well-being.

On the flip side, conventional office environments often fail to satisfy the criterion of stability despite the physical security they may offer. Notably, the lack of job security in offices frequently sparks anxiety and stress among employees. Economic uncertainties, perceived or real, could lead to lay-offs, inadequate salary increments, and freezes on promotions, thereby creating an environment of uncertainty and fear. Such insecurities vitiate the office ambiance, causing a detrimental impact on employees' morale and overall productivity.

Modern management styles play an inherent role in improving the sense of security within the workforce. The increase of a democratic style of management, which promotes open communication, participatory decision-making, and an overall sense of equality at the workplace, can create a nurturing environment for employees. It can appease the fear of job loss and create an environment where employees feel secure, valued, and motivated to achieve organisational goals.

In conclusion, applying Maslow's hierarchy of needs to the domain of remote working illuminates the pressing need to ensure the safety and security of employees. It supports the attraction that many employees see in working from home while also highlighting areas where traditional office environments could improve. Ultimately, the fulfilment of Maslow's basic needs, with a strong emphasis on security, is essential in both remote and in-person working environments.


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Jocelyn Lomer CEng MIET

CEO of nuVa Enterprises

1 年

The major societal change of Hybrid Work is affecting major industries and associated infrastructure. From Society of Motor Manufacturers and Traders (SMMT) Jan 2024: "Britain’s car market has permanently shrunk as a result of economic and social changes such as home working and net zero, according to industry chiefs." Lest anyone forgets 'remote working' is delivered by telecommunication infrastructure and virtual meetings over relevant data.

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