IKI Insider: May 2024

IKI Insider: May 2024

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The Knowledge Institute is the thought leadership and research arm of Infosys. We conduct high-quality research and develop meaningful insights through our reports, articles, books, podcasts, and videos. See how these insights advance the Infosys perspective and support client collaboration.

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Technology transforms every facet of life, and the financial industry is no exception. Banks and financial institutions constantly evolve with faster, more efficient, and user-friendly methods. Our recent report reveals that AI is the fastest-growing investment in banking technology, which is no surprise. Learn about the industry's technology trends from Dennis Gada, Infosys global head of banking and financial services.

A new EU law will soon impose further AI compliance obligations. Here's a crisp enterprise strategy to comply and thrive. Cybersecurity is another top concern. As AI-driven cyberattacks intensify, cybersecurity professionals must fight fire with fire and apply AI for defense.

This month we interviewed leading minds in AI and cloud innovation. Don’t miss these talks:

  • Cisco's Courtney Batiste explored how AI is reshaping education and personal productivity

  • Mitrankur Majumdar and Srinivasan Natarajan of Infosys discussed dynamic technology innovation in the service industry

  • Cara Caruso detailed how Sitecore revolutionizes customer experiences with AI

  • Allison Ortiz from AWS highlighted the evolution and future of cloud computing Industries adopt technology in distinct ways.

CPG and retail firms depend on cloud for sophisticated solutions, growth, and transformation. To highlight such themes, we've released industry-specific versions of our flagship Generative AI research series - life sciences, high tech, telecommunications, manufacturing, and financial services.

I am proud to share our most recent work on the booming semiconductor market which is fueled by several global trends like AI adoption. Here's the market outlook with insights on how leading firms balance innovation, adaptability, and resilience to thrive.

Keep learning and keep sharing.

Jeff Kavanaugh



In the news:

Manufacturers reached the cloud, but cost woes remain

Ushering a new revolution in retail CX: Meet SAP Emarsys AI product finder


Check Infosys Knowledge Institute for the latest articles, research, podcasts, and videos. Until next time, keep learning, and keep sharing. Send comments and suggested topics to infosys.com/IKI.

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