Ignoring the operational complexity of your business is costing you money!

The Standish Group has been tracking projects success rates for 25 years and despite significant investments in program management and technology architecture, 70% of projects fail to deliver the desired business value on time and within budget. Why is that?

One reason is complexity, specifically operational complexity. Your business has become significantly more complex than it was just five years ago. New markets, new customers, new technology, new regulations and so on. The problem is our brain runs from and tries to ignore complexity. How have you addressed this challenge?

Since complexity is one of the main reasons for project failure, many organizations have tried to eliminate complexity, and in many cases, you can do that. However, all too often organizations ignore the natural complexity of a global operation. They design for the happy path and only deliver the minimum viable product. Then when faced with a real customer their business processes, information and systems can’t manage it effectively: cost escalate and revenues fall.

But I ask you, can you simplify a helicopter?  Sure, but then you have an airplane or a truck. Leaving you without a helicopter.

What can you do differently to ensure that your investments in automation generates a competitive advantage now and into the future?

The answer: design. As in every other industry, design conquers complexity! Over the next decade, organizations that invest in and develop their operational design skills will outperform those that don’t.

Call Hunt Consulting Group today!