IDC Customer Spotlight
ORGANIZATION
Expo 2020
ORGANIZATION CHALLENGE
? No allowance for project delays as the budget for the event was fixed
? COVID-19 introduced uncertainty and major changes in the project plan
? A wide variety of applications and integration requirements
? Skillset required to manage a hybrid, multi-cloud environment
? Implement a hybrid, multicloud environment while complying with national data sovereignty
requirements
? 24/7 availability of all applications for seamless visitor experience
? Extreme peaks in network traffic during mass events and gatherings
? Deliver customized experiences based on age, gender, and personality
SOLUTION
e& enterprise worked with technology partners to create the proposed enterprise solution, which spanned the design,
implementation, and operations of a hybrid multicloud architecture that hosts more than 100 integrated applications. The
solution components are outlined below:
? Dubai and Abu Dhabi regions of e& enterprise's E1 Cloud (private hosted cloud) equipped with 400
managed virtual machines to host mission critical applications such as customer relationship management
(CRM), security, billing, exchange, and disaster recovery
? Bahrain and Mumbai regions of AWS cloud to host applications such as ticketing, service delivery platform
(SDP), expo2020dubai website, and disaster recovery
? On-premises datacenters at Expo 2020 site to host applications with low latency requirements
? Etisalat by e& connectivity services (5G, Wi-Fi, and fixed services) to ensure quality and reliable application
experience across the hybrid architecture
Expo 2020 is one of the world's largest events since the pandemic, welcoming approximately
24 million physical visitors and more than 250 million virtual visitors. Expo 2020 partnered
with e& enterprise for the implementation and operation of a hybrid and multicloud
architecture that hosted more than 100 applications in an agile, scalable, and secure manner.
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