I want to bill like Simon Sinek. Not Infosys.
Yo!
When I joined Infosys in 1998 my salary more than doubled from my previous job at Ogilvy Advertising. Advertising?agencies quite simply didn't make the kind of money that IT services did. Clients paid more for the work done by Infosys than they did Ogilvy.
The way to increase profits is to either make the resources produce more without an increase in costs, or to make the resources produce items of more value. Recently, around the world, there has been a trend of CEOs wanting people to work longer and produce more. ?
Is AI not making people more productive?
AI should be helping the employees produce more within the same time. For example, using AI for route mapping should provide the most optimal usage of the driver's time. On the other?hand, once AI does this, anyone can match an expert driver's or fleet controller's productivity, which unleashes a new set of competitors. In Bangalore, now, I might consider Namma Yatri app or BluSmart over Uber. So AI is helping employees become productive, but also removing the premium for certain types of expertise.
I wonder if this is what is making corporate leaders around the world jittery? Do they want employees to work longer (which translates to a lower billing rate) to compensate for the loss in competitive?advantage to AI? ?
The Power of Why Simon Sinek
Designing business conferences is a form of experiential art. I love putting conferences together! Always have :) It's the energy of a group of humans united in thought and spirit.
A good conference leaves attendees with learnings and a boost of positivity. A big part of designing a business conference is choosing the speakers. And the pricing varies significantly! Celebrity sportspeople in India can command over Rs 50L ($50,000) for an hour's talk in person, while top American motivational speakers can charge double that amount for a one hour virtual talk! ?
Why so much?
So let's take the example of Simon Sinek. He used to work in Ogilvy too. Now he is a millionaire and bills what was probably his annual salary in a day. His claim to fame is "The Power of Why" - and he got his kick start through a TEDx talk. Yes, not even a "real" TED.). But. He has parlayed his idea into a unique position and is a fabulous speaker who has books, talks and a podcast. He can host a podcast with Trevor Noah - another eponymous brand - titled "Trevor Noah Makes My Brain Hurt" which has 600K views in a month. He has built a brand and is unique and cannot be easily replaced by anyone else. Unlike say an Infosys programmer who generates $55K worth of revenue per year for the company but is not unique and can often be substituted by another human or AI. Uh-oh. ?
The longer vs smarter logic
Elon Musk has been criticized as being too hands-on. Yet he is able to spend the entire day with Donald Trump. His businesses continue to fund his gazillionaire status. I'd say that he is able to work "smarter" where his businesses are concerned and longer where he is cementing his relationship with Mr Trump. Of course, noone is MAKING him do this, and AI isn't removing his job. And there is the crux - what happens if you compete with a bot that doesn't have to take any breaks?
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Core vs Surround Branding
As humans we need to find ways to address this challenge - it is round the corner for many of us. One way is to lobby ?governments to protect the rights of humans. While that is definitely necessary, we also need to invest in our brand and see if we can find the escape velocity to be a Simon Sinek.
Can we be so good at something that we cannot be substituted?
Can we be so appealing that people pay a premium to have us do our thing?
It doesn't have to be rocket science - I pay more for a Starbucks or Blue Tokai barista-made coffee than one from the automated coffee machine. AI is slower than I expected - I saw this piece?I wrote for a Clevertap webinar?6 years ago and realized not all of it has happened yet. So we may have the time to invest in our brands. Not to panic. Yet. Let me leave you with the choice of building a?core or surround brand?for yourself. In core, what you do is so different that noone can replicate it easily. In surround, your core offering is not necessarily unique, but the why, how, where of it can be. And once you've determined your branding elements, you need to let everyone know! ?
Content vs Bestseller
I have read a couple of Paulo Coelho books recently and discovered that though his books are philosophical, he too has parlayed his brand to make $500 million. Chetan Bhagat is apparently worth millions too. I confess that my source of research is ChatGPT. Where humans make the buying decision there is an element of the soul that is at play which distinguishes content from bestseller. It gives us an idea of how to proceed, how to be the "handcrafted" suit in the world of Shein.
I'm off to drink some custom coffee and then hand-make some food.
Mail me your branding dilemma and I might be able to send you some custom thoughts too :)
See you next week!
Best regards
Jessie?Paul
CEO, Paul Writer
Thanks for sharing
Chief Marketing Officer @ Cyient | Harvard Business School Executive Education | Startup Mentor | Serial B2B Global Top 100 CMO Winner
1 个月Love this Jessie Paul . Glad to see marketing top voices with grit and gumption to question the shortsightedness in many C suites and reflect on where is the true “unreplaceable” brand value created. I see this duality poses an interesting challenge and opportunity to marketing leaders and nudge them to focus on Human Insights enabled by Artificial Intelligence to create unique brands that will last longer than few quarters of windfall.
Workforce Planning Leader @ CGI FEDERAL | PHR, PROSCI
1 个月Thought provoking article and what a way to start my day! Always delighted to read your articles, Jessie Paul, hope all is well at your end.
Brand Marketing | Digital and Social Strategy | Customer Engagement | Content Strategy
1 个月This just inspired me to tell my son what he sees as a weakness in himself may just turn out to be his core strength.
Jessie, I think the inability to be able to transform to the new world of AI has caused the jitters in the T&M market. So instead of charging lower because it can't get any worse, flog the employee to work more. And increase margins. Business heads can get fat compensation and no one wants to really bell the cat ( lack of innovation and branding). Where is the investment going? More leaders have to speak up against such behavior. It's becoming a virus to keep asking employees to keep putting in more hours. It's about quality outcomes not about flogging the weakest link in the value chain.