I QUIT!

....Fancied saying that recently? ... form an orderly queue!! ??

When remote-working and homeschooling got too much, the resignation in a client’s team was a sad ??, striking reflection of the impact of Covid 19...

...even WITH a motivating manager, without pressure, encouraging ‘just do what you can’!

And for others, since the pandemic’s initial turmoil in March, workplace support has faded ??!

Who may be suffering, with unease of changes, managers less in-tune, ongoing pressures ??, and maybe mental health issues lurking?

SO, WHAT REFLECTS MORE POSITIVELY ....

AND ...

... Is crucial to conflict ?? resolution (and used by hostage negotiators)?

... Influences recognition and trust (linked to the bonding hormone, Oxytocin)?

... Causes lower levels of depression (when our mindset is focused on others’ needs)?

... Settles unease and breeds calm?

... AND is something we may think we’re good ? at - but often aren’t ? AND it takes much effort?

It’s EMPATHY!!

...Which settles unease - by noticing someone’s feelings and needs. Not agreeing, not sympathising ...but accurately noticing.

There’s...

1. Emotional ??Empathy = Intuitive, a trait, automatic, compassion and concern; and

2. Cognitive Empathy = Learnable, systematic thinking ??, towards accurate understanding when motivated (because we see a benefit e.g. To know how a colleague feels).

BUT....

...EMPATHY TAKES EFFORT ...

... to decipher cues ?? (facial expressions, tones of voice, posture, words and more)...

... then connect them to what we know already...... to accurately deduce feelings!

SO, WHAT MAKES IT EASIER?

 ?? Conversation where cues can be picked up (as personal/non-tech as possible)

 ?? Teamwork / inter-dependence ??????, encouraging mutual understanding.

?? Cultural (society, work, home) values that encourage empathy.

WHAT CREATES EMPATHY CULTURE?

 ?? Patient listening, to seek understanding - NOT the opportunity to speak.

 ?? Taking time to tune into all colleagues, for smoother working.

 ?? Verbal,1:1 buddy-working ????, co-coaching and check-in chats - to connect the cues.

THEN WHAT HELPS FINE-TUNE BEING IN-TUNE?

 ?? Double-checking: e.g. ‘So it seems like you’re feeling undervalued, is that right?’ 

 ?? Full attention ??, because distractions lead to inaccuracy.

 ?? Sharpening intuition: Spending time with children and animals ?? – who can’t speak their needs.

Empathy creates calm and cohesion - rather than conflict, confusion, or compromise.

Wishing you positive reflection and to forge ahead un-quit-tingly, !

Covid 19 Collective Compassion ?? bit.... for an ear or simple strategies right now, just message me!

P.S. HELPING DISPERSED TEAMS

If your remote team ?????? is struggling, get in touch by message ?? or 07810 891818.