I need some help connecting the dots.
I need some help. I was talking to a colleague about someone passing a task to the next person in the process even though they knew it was not of a sufficient level of quality to move forward. The task was "off their plate" and the clock had started ticking on the second person. (and the second person is running out of runway because they still have to wait on the first person to give them what they need before they can move forward)
In the world of Lean manufacturing there are rules about not allowing bad data or bad parts to move forward in the process. It touches on several of the 7 waste https://en.wikipedia.org/wiki/Lean_manufacturing#Types_of_waste
but what I am talking about is related to that concept of "kicking the can down the road" or "throwing it over the wall" getting it "off your plate"
Since it involves several types of waste, then labeling it with one or more of the waste does not clearly define what is happening. It may be something I am remembering from the book The Gold Mine or The Machine That Changed The World or some other Lean book I have read along the way.
Is there a phrase like an analogy, a parable or a catchphrase that is specific to Lean that describes that specific situation or is it something that I just have in the back of my head that screams "Don't do that"?
Do you recall the phrase?
Lending & Operations
9 年RD, Check out Eliyahu Goldratt's "The Goal" pertaining to bottlenecks that occur both in the manufacturing/workplace realm. I believe that unrealistic deadlines for "throughput" (productivity) result in rushed yet, almost always delayed, projects. It's possible to account for the "kick-the-can" mentality provided proper buffers are configured during the planning of projects. (See: "Theory of Constraint: Buffers", https://en.wikipedia.org/wiki/Theory_of_constraints) My $0.02 :)
Well on the way into work this morning I thought of a simple way to sum it up that has a nice rhyming quality. The phrase “PARACHUTE OR PAPERWEIGHT” came to mind. The next thing that popped into my mind almost immediately afterwards was ….. “IED” for those things that are less benign but still get passed to the next step
Brad Duncan ....I am beginning to think that I need to create a rule. Perhaps write a story to go along with the rule. If it is going to be adopted, it needs to fall under the LEAN umbrella.
Senior Account Manager at Stiles Machinery
9 年Should we construct one? I think so...
Facilities & Administration Manager
9 年Ditto!