I Miss You, Insurtech
Chris Cheatham
Passionate about making youth sports more fun | Make custom cards at statlegend.com
Hi Insurtech,
I miss you. We broke up on December 15, 2016 and it’s never been the same. We are about to spend a week together in Las Vegas at InsureTech Connect. And I know I will see you at the conference. It will be awkward.
You always could catch my eye, Insurtech.
But I’ve moved on.
I have a real life company now called RiskGenius. We are about to launch our second product, GeniusCheck. It does something important and real, it automates policy checking.
And I get to work with an amazing team. Jennifer runs our product, and Kevin makes amazing User Experience. Patrick, Joe and Tushar have been cranking away at our infrastructure. And we have another team that has been improving and updating our User Interface. On the operations side, Jeremy and Tyler and their crew are crushing insurance forms.
I have new friends, see, and they care about RiskGenius. And, honestly, we don’t really care about other vendors and what they are doing. Because we know we have built something special, something you would be proud of — at least the Insurtech I used to know.
Recently, one of the largest technology vendors called its product “Insurtech” (p.s. document management is not insurtech). And, inside, I cried out for you, Insurtech. Because you aren’t what you were. Heck, there are going to be 10,000 people in a stale ballroom claiming to do insurtech over the next week.
I know the real you is still out there, Insurtech. I remember who you were and who you can be. But for now, you can be this version of you, and I will watch from afar.
You, Insurtech, are very popular. Eventually, though, you won’t be so popular. The money will go away, the consultants and investment bankers will find something else, but I will still be here. People will realize that being a distributor is expensive and there is no magic formula for acquiring new customers. People will see that Insurtech is a whole lot like Fintech and banks and insurance companies aren’t going away.
In the meantime, some of us will be working to make you, Insurtech, a better version of you. AskKodiak will work on sharing carrier appetite. Bold Penguin will work on perfecting lead gen. RiskGenius will keep organizing the world’s insurance policy information. And the other pickaxe companies will keep making the tools necessary to improve insurance.
You may have forgot who you are, Insurtech. But I remember. And I am waiting.
Love,
Chris
Senior Media Strategist & Account Executive, Otter PR
5 个月Great share, Chris!
Insurance software for the discerning connoisseur…
5 年Part of the problem for me, is that there is no common definition. I've been shouted down on that many times, but for me, words are important, as is their meaning. When something can be anything, it ultimately becomes nothing.
Competitive intel for tech companies
5 年I'm sorry for your loss. Congrats on your new thing.
| Expert- Consultant| MC Consultants| ??Insurance Elephant??|Insurance Advocate
6 年An unsolicited addendum from the customer world, as ghost-written by the Insurance Elephant: *And, InsurTech, as I've been saying throughout your journey to disruption and innovation: I don't really care how you do it, what you call it, how many bright and shiny things there are, applications, smart devices or clever schemes are available. My expectation of my insurance policy is that when I need the benefits they will be there in a way I understand, can access without confusion, that are explained well, and shows me the light at the end of the tunnel.? How the wizard behind the curtain does his magic is not as important as the magic. Sure, I understand that as time goes along accessing insurance products will change.? I get it. But don't forget service.? That's my deliverable. Best regards, Insurance Customer (And I really like Chris Cheatham's note- it's a good reminder of what you are about, Insurance).
Seeing some of old school vendors rebadging as InsurTech is like seeing your grandma at Burning Man! The first generation of InsurTechs have grown up and focused on the client problems (stated or unstated)! Nice piece Chris Cheatham