I don't need positioning, all my business is word-of-mouth
Reuben Swartz
Fun "Anti-CRM" for Solo Consultants Who Hate "Selling" but Love Serving Clients. Put the "relationship" back in CRM: conversations, referrals, follow-up, lead magnets, proposals. Host of the Sales for Nerds Podcast ????
I've heard people say this to me, and I've probably lived it more than I care to remember.
If you're getting good word-of-mouth, strong positioning will just make your referrals higher quantity and quality.
First, I'd rather get 1 great referral than 10 bad referrals. Not only will that 1 referral likely turn into a great client, but it will probably take 1-2 fun conversations, versus endless back and forth and "objection handling".
Let's assume for the sake of argument, that better positioning has no impact on the number of referrals you get. (Most people fear it will reduce the quantity. I'll argue later that this fear is misguided, but we'll go with it for now.)
What percentage of those referrals turn into initial conversations? What percentage of those conversations turn into proposals? How many conversations after the proposal does it take to win the deal?
Looking through these steps, we can see that stronger positioning not only leads to more revenue, it requires less work. (And we haven't even calculated the difference in work for the actual projects, which is exponentially more.)
Whenever we try to get really specific about positioning, we get scared about eliminating Possible Client Profiles (PCP-- which is very harmful) to focus on the Ideal Client Profile (ICP).
Imagine you go from a PCP with 5,000,000 people to an ICP with 5,000. How many of those 5,000 have you already served? How many can you serve this year? All of them? Almost certainly not. You just don't have time. So why not dedicate your precious, finite time to serving ideal clients?
The key mindset shift for me was moving from considering market size ("oh, no, I might be able to serve a whole 1% of my ideal market this year, whatever will I do?") to ease of sales and marketing. Do I want sales and marketing to be challenging? Do I enjoy adding extra degrees of difficulty?
This isn't the Olympics, where you get extra points for doing harder moves...
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That's not how I want to do sales and marketing.
I want it be more like this:
And that's what good positioning will do for you-- make everything easier.
From your Zoom room elevator pitch, to your LinkedIn profile, to your website, to your connection requests, to your referrals, let your positioning be a lever to help you go further, faster, more easily.
This means you'll also get better referrals, and more referrals, because you will be the one person who comes to mind when someone meets your ideal prospects, versus the vague cloud of "business consultants" or "web designers" or whatever broader category you're part of...
If you'd like some help nailing your positioning, join me for a free webinar/workshop on April 20. (Link in comments.)
(And a bit of bragging-- I was just on a zoom call with someone who wanted to bring Mimiran into her firm, even though it's not really the right fit-- they are building a sales team. My positioning tells me that, so I wasn't sad when it didn't work out. But she was disappointed, because she liked Mimiran more than the more corporate CRM direction they are taking. But she mentioned that she learned more about what she should be doing by going through the Mission & Positioning wizard in Mimiran that in 2 weeks of sales training.)
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1 年It's NOT the Olympics???? ????
Don't just tell when numbers can sell. Great presentation of the math of biz dev.
Revenue Producing Leaders ?? your impact & income | You’re in the room where it happens ?? | Be Invaluable | GSD | You know there's more | ?? Bender | Marathon Runner/Triathlete ????♀? ??♀???♀?
1 年Reuben Swartz you are so right in asking the question why make things harder? Looking at Ellen's comment below, I think it's due to a scarcity mindset. I would love to check out your workshop tomorrow but unfortunately I have another meeting. Maybe another time!
Your LinkedIn Strategy is Hurting My Heart and My Eyeball | "Arguably America's Top LinkedIn Thought Leader" - Forbes | 7 Figure Business Owners: Deliver a "B*tch Slap of Truth" to Your Most Lucrative Target Audience.
1 年Reuben Swartz, as you know, we here at Supertight have been fighting The Good Positioning Fight for many a year, but I don't know if I ever shared this part with you: the whole reason I became a "LInkedIn" expert is because I COULDN'T convince most people to try tighter brand/target audience position. So I said, "Why don't we just try this out with JUST your LInkedIn. After all, if it's not raking in 1000s of dollars a month right now, who really cares if we just use it to test this audience for 6-8 weeks?" And that was our sneaky way of getting people to try. My other Eureka moment came when I understood that people's RESISTANCE to going for the best "right fit" target client isn't an intellectual problem - it's an EMOTIONAL problem - a deep fear of "choosing wrong." Or Scarcity. What do you think? Do you agree, or do you think of it differently?
Your LinkedIn Strategy is Hurting My Heart and My Eyeball | "Arguably America's Top LinkedIn Thought Leader" - Forbes | 7 Figure Business Owners: Deliver a "B*tch Slap of Truth" to Your Most Lucrative Target Audience.
1 年NICE brag at the end! Seriously, that is really really cool.