I am a Salesforce Solution & System Design Architect
Andrea Onhaus
Head of Consulting / Salesforce Partner | Business MBA Women in tech leader
To better understand this role, I'm excited to interview Guille, an experienced Salesforce architect with years of hands-on experience in the Salesforce ecosystem.
My name is Guille, I'm a Salesforce Architect and Engineering Manager with over 11 years of experience in software development and over 9 years working with Salesforce. I've had the opportunity to work in both consulting and corporate environments, which has given me a well-rounded understanding of Salesforce's capabilities, features, limitations, and even the workarounds that are often necessary to get the most out of the platform.
Working on both customer-facing projects and internal enterprise solutions has given me the opportunity to solve a wide range of challenges, from scaling complex systems to creating seamless user interfaces, all while staying on top of new Salesforce updates and trends.
领英推荐
When designing a complex Salesforce solution, how do you approach understanding the client’s business requirements, and how do you translate those into technical specifications?
I start by asking the client what they want, while I'm trying to find out what they need. I meet with key stakeholders - such as key business users and process owners - to understand their challenges, goals and how they work today. This helps me get a sense of what's really important and why they need the solution. After mapping out their current processes and systems, I break down the requirements into different areas, such as Sales Cloud, Experience Cloud, integration with ERP system, Marketing Cloud, etc., so that I can then drill down into the more granular requirements for each. Once I've got all the business requirements down, I break them down into technical specifications - things like user stories, apex classes, flows, data models and integration requirements. The aim is to keep it simple and focus on what will actually work for them, while also thinking about scalability and long-term maintenance.
The simpler the solution the better.
Throughout the project, I stay in close contact with the client to make sure we're on the right track and to adjust things if necessary. I also identify any gaps or areas where Salesforce can add value. It's all about getting on the same page with the customer. Overall, I make sure that the business needs guide the technical design and keep ......
To read the full article follow this link :