Hybrid working: The golden goose and the burnout paradox

Hybrid working has the potential to reduce office real-estate and provide cost savings for companies. It also provides the opportunity for you to create a more inclusive work culture.?

With the opportunity to hire a range of different kinds of talent where the office environment is not as easy to navigate, including those with disabilities, and caring responsibilities of any kind whether that’s children or elderly parents.?

It has the potential to increase employee well-being and happiness if done well. But there are also dangers that hybrid working can cause for employee safety, wellbeing and mental health.?

Safe as houses at home:-

Whilst working from home allows your employee more flexibility, it also robs them of some of the good architecture of a well-maintained office. I am talking about not treating the home as a place of work, and not equipping your employees to be safe and properly equipped to carry out their duties. Consider the list below:

1.Having an adjustable office chair

2.Having an adjustable monitor or monitor that’s an appropriate size to support your employee and their work?

3.Providing your employee with a work laptop?

4.Providing your employee with a mobile?

5.Giving your employee guidance on creating a safe workspace at home?

When you look at the list, you might think any good company worth their salt would have these things in place. Consider the last point on the list, have you issued any guidance to your employees on how to create a safe workspace at home? This is to show your employee that you take their health and safety in their home office seriously.

Mentally inescapable – help it’s become hard to separate work and life!

There are many benefits to employees working at home. One of the areas that I think is less well-considered, is the toll that this can have on an employee’s mental health. If your home is now your office, it is easier to over-work and easy to forget to take breaks because there are no other colleagues that may pop by your desk to ask questions or invite you to go to lunch.?

HR is responsible for creating policies that look after the safety and well-being of employees. Does your company have any active policies that support good mental health for your employees? Savvy companies are onto this with buying access to apps that promote mindfulness. I’d like to explore the topic further by raising a related issue which is employee burnout.?

Burnout and the talent drain:-

An obvious cost of burnout is sickness and the knock-on effects it has on team members who are asked to pick up the slack in their colleague’s absence, high levels of team stress and of course churn. Looking at the aforementioned list it doesn’t bear thinking about, these costs are high and these issues are firmly in the remit of HR and the leadership of your organization.?

The evidence suggests that “While 87% of companies say it’s critical for managers to support employee well-being, only 25% of them formally recognize this work.” So there is a clear disconnect between the recognition of the problem and companies taking action on it.?

Three ways to prevent employee burnout for HR leaders:-

1. Understand the value of holidays for wellbeing

Put simply, you can’t pour from an empty cup and neither can your employees. So encourage employees to take their holidays without guilt and encourage a culture that sees the value of employees getting good rest. Well-rested employees tend to be happier and have a lower incidence of sickness.

2. Give employees resources to help them disconnect and not “always be on”

Burnout and mental fatigue can be reduced by helping and supporting your employees to disconnect by the use of mindfulness apps. Or providing other resources to give them a break to engage in healthy pursuits such as exercise or taking a walk.

3. Communication with empathy about hybrid working?

Recognize as I opened this article that hybrid working is very Marmite in terms of the response it invokes in employees. Communicate clearly about what your policies are and the total offer of support for working-from-home. Recognizing that employees will feel differently about returning to work.?

Working with managers to make the experience as holistic as possible will enable employees to feel valued and understood, and less like a widget! Because there are no widgets in your companies, you are a collection of individuals working together in collaboration to fulfil your organization's mission.?

If you would like to get in touch with me about my corporate wellness workshops or my e-learning personal development package for professional women, please book a time to discuss your requirements.