Hustle and Heart will set you apart
What a great quote from Alisa Jacobs, Entertainment Marketing and PR Manager at Diageo - "Hustle and Heart will set you apart".
Too often I see organisations maximising revenue, margin, achieving sales targets - really excelling at the "Hustle", but suffer from a low staff morale, low productivity, disengaged teams, high staff turnover and customer churn. Clearly these organisations could benefit from a little more "Heart".
On the other side of the spectrum, I see organisations with great culture and lots of "Heart". They are extremely customer service orientated, but always struggle to make ends meet and be rewarded with financial certainty.
This is why I really like Alisa's quote. Its simple, its focused and gives us the universal answer to business success. You cant just focus on people and customers, similarly you cant just focus on the numbers. To succeed you need both - "Hustle and Heart" working together "will set you apart".
Give it a go.
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6 å¹´Indeed!? The balance of them makes humanity.? Just to clarify, I like the definition from Urban Dictionary: Hustle 1. To have the courage, confidence, self belief, and self-determination to go out there and work it out until you find the opportunities you want in life. 2.?Working hard, usually towards the common goal of creating an income.