Hurricane Helene - Disaster Recovery Response

Hurricane Recovery Discount

We are deeply saddened by the devastation caused by the hurricane Helene and understand how overwhelming it must be for those impacted. During these difficult times, we want to extend our support to individuals and businesses who may have lost valuable data due to storm damage.

To help in the recovery process, we are offering a 20% discount on our data recovery services for anyone affected by the disaster. Whether it’s lost business data, personal files, or memories, we’re here to help you get back on track.

Contact us today and let us assist you with a free consultation and rapid recovery options. Our thoughts are with everyone, and we hope for a swift recovery for all.

Stay strong, and please don’t hesitate to reach out if you need assistance.

Dos & Don't of Water Damage

Water damage is a stranger to no one at this point, but because of that, there are certain myths surrounding what to do when you have a water damage experience – particularly, anything involving rice. Rice is popular because as a super dry ingredient, it will absorb the moisture out of a waterlogged device. What it doesn’t absorb are the sediments and particulates that came in with the water. Once you absorb that water out of the device, those particles are left behind, causing corrosion and damage to the internal components. So, what do you really do?

1. DON’T power the device on. ?If there is water on any of the?electrical?components or internals of a drive, you can ruin your chances of recovery forever.
2. DO leave the device ‘as is’. Don’t try and clean off excess dirt or debris that may have occurred in a flood or disaster. Wiping debris from drives and media can?cause greater damage to the electronic components of the device.
3. DON'T put your device in a bag of rice in an attempt to dry the water damaged drive. While it’s often your first instinct, doing so will decrease chances of recovery.
4. DO?put it in a bag and help it retain moisture from water submersion. An unused sponge will help prevent further damage. As the moisture levels decrease corrosion levels and damages increase. (Think dried salt crust from ocean water)
5. DON’T hesitate to find out if we can help. We have the right tools and equipment to safely evaluate the chances?of recovery quickly.
6. DO let us know if your shipment containers items damaged in a natural disaster so that we can take additional precautions prior to opening the package.

For larger units with electrical-related or water damage, such as a multi-device RAID system, you are still essentially in the same boat. Do not attempt to power up the unit or dry it out, and give us a call as soon as possible. If you are an entrepreneur or work for a business, and your business insurance covers extreme weather events, call them immediately to get that lengthy process started.

As always, please don’t hesitate to reach out if you have any questions.

Office: 866-786-5700

Email: [email protected]

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offer cannot be combined with any other discounts or commissions