Hunger Games
I live by two simple rules:
Rule #1: Never sit in the front row of a comedy or dolphin show. In both cases, you’re liable to be more involved than you’d like.
Rule #2: Never shop for food when you’re hungry. Here, you’re apt to buy things that you neither want nor need.
And yet there I was, just this past Sunday, strolling into the Hannaford Supermarket around 2pm.
I’d been running around all morning.
I hadn’t eaten lunch.
We were going out to dinner that night and this was my only window of opportunity to pick some things up.
It started out just fine. Eggs? Check. Milk? No problem. Bread? Right there on the shelf.
But then I turned the corner and saw the Shrimp Tortellini in Alfredo Sauce. “Hmm… that seems right,” I said to nobody in particular. Into the cart it went.
A package of Swiss cheese and a pound of sliced turkey at the deli counter? Totally reasonable; I was back on track.
That is, until somebody (I’m pretty sure it was me) said:
“Oh, and can I get a medium container of General Gau’s Chicken and a quart of Seafood Chowder?”
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It only got worse from there (I hadn’t even visited the chip aisle yet).
In the end, I left with about twice as much “food” as usual (General Gau was an unfortunate casualty of the drive home), much of which consisted of things I didn’t really want.
Indeed, Rule #2, when you follow it, is a good rule.
Which is why I hesitated – and ultimately turned down – a request to “jump on a content project superfast” for a company that called on Monday.
The problem is that they were too hungry. And hungry people, as my trip to the supermarket reminded me, make bad decisions (and lousy clients).
“Now hold on there just a minute, Mr. Clever-Food-Analogy-Guy,” you’re probably saying, in-between bites of chowder.
“Aren’t desperate, time-constrained clients good? They don’t have time to shop around and they’re generally willing to pay a premium.”
My answer? No. And here’s why:
Here’s the bottom line. Urgency on the part of a prospective client is a big (HUGE) red flag. Rather than being an opportunity for you, more often than not, it’s a sign that things are already off track and about to get much worse.The only question is whether or not you choose to climb aboard.
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I mentor business owners who want to have more fun, be more successful and make a difference.
1 年Michael - another personal and insightful article, showing the rest of us how newsletters should be written. Your 4 points about hungry clients resonated with me and clients that demonstrated each came to mind. My only question is - in my personal and professional experience, typically if I'm not hungry I don't eat, and typically if a prospect isn't hungry they don't call in the first place. So if hungry prospects are problematic, and ones that aren't hungry don't call - then what. How do you fill your pipeline?